- Liked: Cleanliness, staff & service
- Disliked: Property conditions & facilities
The exterior is inviting to me. Also the Xmas decor was nice. I liked the staff, except one older gentleman who looked at me and walked away without even saying, “hello/we’ll be right with you”. I found it rude, but the kind, young brunette was thoughtful and said, “I’ll be with you next, sir”. I like the cardkey doors, very nice. The 1st bed I had was nice quality—king size (my choice) and clean, but later that night I found would be a long one (however....not the fault of At Home). Merely an annoying misfortune: I was on the 1st floor, and there was a loud dog in the room above me. I could hear its bark through the ceiling, and it’s frequent loud jumps off the bed. Annoying! Then every time I finally almost fell asleep, it barked. But my room was switched and the staff was very kind so NBD. Maybe don’t put dogs on 2nd floor? Thecurtains don’t block out all light + leave large gaps on the sides because nothing pins them down. May want to move the mirror on the left wall adjacent to the door in each room (I assume, since it was that way in 2 rooms), anyone at night could peak into a room if they observed that and had malicious intent...Just a potential liability, but a cheap/worth-it solution would be blinds or better curtains. No ceiling fan, but a large wall AC unit that cools the room well. The bathroom tiles had yellow gunk around the toilet. Overall a relaxing place after the switch + clean outside of the tiles. The night staff was kind too, just small changes needed.