- Liked: Cleanliness, property conditions & facilities
- Disliked: Staff & service, amenities
Front Desk is behind closed doors, not visible upon arrival. Front desk personnel not welcoming. After traveling from the US, they asked if We to wanted stay in that hotel despite seeing us walking in with our luggage. In several occasions, they seemed to be bothered by our questions. I requested to use the bicycles and one had a loose pedal and the second had a flat tire. As they didn’t have a pump to inflate the tires, I had to personally switched wheels from two bicycles in order to be able to ride them. On a good note, the manager was much more helpful and seemed to care when learning about the bicycle issue. This is a luxury property but the service staff is not up to that level.