Altera Hotel and Residence (Formerly known as At Mind Serviced Residence)

Star Rating
4 out of 5
Photo gallery


4.1 / 5Very Good
970 reviews


  • Pool
  • Free WiFi
  • Free Parking
  • Air Conditioning


What's nearby

  • Popular Location
    Hard Rock Cafe
    8 min walk
  • Popular Location
    8 min walk
  • Popular Location
    Art in Paradise
    14 min walk
  • Airport
    Utapao (UTP-Utapao Intl.)
    43 min drive

Choose dates to view prices

Book online or call:

  • Deluxe Room with Kitchenette

    Room Amenities

    • City view
    • Sleeps 3
    • 1 Double Bed OR 2 Twin Beds
    More details
  • Double Deluxe

    More details
  • Grand Suite Room with Kitchenette

    Room Amenities

    • City view
    • Sleeps 3
    • 1 Double Bed OR 2 Twin Beds
    More details
  • Suite Grand Suite

    More details
  • Family Suite Two Bedroom with Kitchenette

    Room Amenities

    • City view
    • Sleeps 5
    • 1 Double Bed and 2 Twin Beds
    More details
  • Family Room Family Two Bedrooms

    More details
  • Grand Suite Pool View Room with Kitchenette

    Room Amenities

    • Sleeps 3
    • 1 Double Bed OR 2 Twin Beds
    More details
  • Deluxe Pool View Room with Kitchenette

    Room Amenities

    • Sleeps 3
    • 1 Double Bed OR 2 Twin Beds
    More details

About this area


Located in Pattaya's Central Pattaya neighborhood, Altera Hotel and Residence (Formerly known as At Mind Serviced Residence) is in the city center. Tiffany's Show and Art in Paradise are cultural highlights, and some of the area's popular attractions include Pattaya Beach Road and Hard Rock Cafe. Mini Siam and Underwater World Pattaya are not to be missed.

Popular Location

What's nearby

  • Pattaya Beach - 8 min walk
  • Hard Rock Cafe - 8 min walk
  • CentralMarina - 8 min walk
  • Tiffany's Show - 13 min walk
  • Art in Paradise - 14 min walk

Getting around

  • Pattaya Station - 5 min drive
  • Bangkok (BKK-Suvarnabhumi Intl.) - 73 min drive


  • Poolside restaurant. Serves breakfast and dinner. Kids' menu available.

About this property

Altera Hotel and Residence (Formerly known as At Mind Serviced Residence)

4-star Pattaya hotel in Central Pattaya, walk to Pattaya Beach
A restaurant, an outdoor pool, and a health club are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/café, a sauna, and coffee/tea in a common area. All 189 rooms provide kitchenettes with microwaves, plus free WiFi and LCD TVs with satellite channels. Guests will also find furnished balconies, living rooms, and private yards.
Altera Hotel and Residence (Formerly known as At Mind Serviced Residence) offers 189 air-conditioned accommodations with DVD players and minibars (stocked with some free items). Rooms open to furnished balconies. Accommodations offer separate living rooms. 32-inch LCD televisions come with premium satellite channels. Accommodations at this 4-star hotel have kitchenettes with microwaves. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.
An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

Property amenities


Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking
Extended parking
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle on request

Food and drink

Buffet breakfast available for a fee daily 7 AM–10 AM: THB 250 for adults and THB 150 for children
1 restaurant and 1 coffee shop/café
Room service available
Coffee/tea in common area(s)

Things to do

Children's pool
Health club
Outdoor pool

Family friendly

Children's pool
Dry cleaning service
DVD player
Laundry facilities
Outdoor pool
Separate living room


Free newspapers in lobby

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Languages spoken


Business services

Computer station


If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
In-room accessibility


Smoke-free property

Room amenities


Air conditioning


Free toiletries
Hair dryer
Rainfall showerhead


32-inch LCD TV
DVD player
Premium channels
Satellite channels

Food and drink

Free bottled water
Free minibar (some items)

Outdoor space

Furnished balcony


Iron/ironing board (on request)
Separate living room



Check-in time starts at 2 PM
Express check-in
Minimum check-in age - 16


Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

  • 24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.


  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 700.0 per day.

Property payment types


Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: THB 250 for adults and THB 150 for children (approximately)
  • Airport shuttle fee: THB 2200 per vehicle (one way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 700.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Property is also known as

  • Mind Pattaya
  • Mind Residence
  • Mind Residence Pattaya
  • Mind Serviced Residence
  • Mind Serviced Residence Apartment
  • Mind Serviced Residence Apartment Pattaya
  • Mind Serviced Residence Pattaya
  • Serviced Mind
  • Serviced Residence Pattaya
  • Mind Serviced Residence Pattaya Hotel
  • Mind Serviced Residence Hotel
  • At Mind Serviced Residence Pattaya

Very Good

5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Pool. Staff were great. Breakfast was excellent. Place was close to everything

Stayed 2 nights in Sep 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 9 nights in Sep 2019


  • Liked: Cleanliness, property conditions & facilities
  • Disliked: Staff & service

Stayed 7 nights in Sep 2019


  • Disliked: Cleanliness

I can be comfortable in most places as long as they are clean. Walking on the floors in the room made my feet dirty my running socks picked up the dirt and ended up black quickly. The shower we had to clean simply because the glass was dirty, had not been cleaned. We cleaned the bathroom. The reason for the cleanliness of the room became apparent the next day when we had to go and ask for room to be clean at 16:30. We were told they clean room till 18:00 and would send someone. Someone came at 17:40 the stayed 7 mins, dusted but did not wash floor and did not clean the shower just wiped the sink and changed towels etc. They did not even renew the free personal items in bath room. Shelves in the dressing room were broken and obviously not repainted if they just did not care. Breakfast was disappointing as almost everything ran out. Had to ask for tea as they only seem to cater for Chinese (a growing trend in Thailand). Felt sorry for staff, especially cleaning staff as it was obvious that the hotel was understaffed and the people there just could not cope. They were still cleaning rooms after 18:00. This hotel could be a good place to stay if it was managed better and was not understaffed so when hotel is busy the staff can’t cope. Sadly we went at a busy time for hotel and they could not cope. The biggest sin for me was the dirty bathroom and floors which made us check everything. Much more attention needed to cleanliness. Sadly, I can not recommend this hotel

Stayed 2 nights in Aug 2019


  • Liked: Staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Aug 2019

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