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Altera Hotel and Residence (Formerly known as At Mind Serviced Residence)

Star Rating
4 out of 5



4.1 / 5Very Good
949 reviews


  • Pool
  • Free WiFi
  • Free Parking
  • Air Conditioning


What's nearby

  • Popular Location
    Pattaya Beach
    8 min walk
  • Popular Location
    Hard Rock Cafe
    8 min walk
  • Popular Location
    Art in Paradise
    14 min walk
  • Airport
    Utapao (UTP-Utapao Intl.)
    43 min drive

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    About this area


    In the city center, Altera Hotel and Residence (Formerly known as At Mind Serviced Residence) is in Pattaya's Central Pattaya neighborhood, a walkable area with good shopping. Tiffany's Show and Art in Paradise are cultural highlights, and some of the area's popular attractions include Pattaya Beach Road and Hard Rock Cafe. Mini Siam and Underwater World Pattaya are not to be missed. Our guests appreciate the hotel's quiet location.

    What's nearby

    • Popular Location
      Pattaya Beach - 8 min walk
    • Popular Location
      Hard Rock Cafe - 8 min walk
    • Popular Location
      Pattaya Beach Road - 8 min walk
    • Popular Location
      Tiffany's Show - 13 min walk
    • Popular Location
      Art in Paradise - 14 min walk

    Getting around

    • Pattaya Station - 5 min drive
    • Bangkok (BKK-Suvarnabhumi Intl.) - 73 min drive


    • Poolside restaurant. Serves breakfast and dinner. Kids' menu available.

    About this property

    Altera Hotel and Residence (Formerly known as At Mind Serviced Residence)

    4-star Pattaya hotel in Central Pattaya, walk to Pattaya Beach
    A restaurant, an outdoor pool, and a health club are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/café, a sauna, and coffee/tea in a common area. All 189 rooms provide kitchenettes with microwaves, plus free WiFi and LCD TVs with satellite channels. Guests will also find furnished balconies, living rooms, and private yards.
    Altera Hotel and Residence (Formerly known as At Mind Serviced Residence) offers 189 air-conditioned accommodations with DVD players and minibars (stocked with some free items). Rooms open to furnished balconies. Accommodations offer separate living rooms. 32-inch LCD televisions come with premium satellite channels. Accommodations at this 4-star hotel have kitchenettes with microwaves. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.
    Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.
    Dining options at the hotel include a restaurant and a coffee shop/café. A computer station is located on site and wireless Internet access is complimentary. In addition to an outdoor pool and a children's pool, Altera Hotel and Residence (Formerly known as At Mind Serviced Residence) provides a health club and a sauna. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Complimentary self parking is available on site. The property may provide extended parking privileges to guests after check-out (surcharge).
    Altera Hotel and Residence (Formerly known as At Mind Serviced Residence) is a smoke-free property.
    An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

    Property amenities


    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Free self parking
    • Extended parking
    • 24-hour roundtrip airport shuttle (surcharge)
    • Airport shuttle on request

    Food and drink

    • Buffet breakfast available for a fee daily 7 AM–10 AM: THB 250 for adults and THB 150 for children
    • 1 restaurant and 1 coffee shop/café
    • Room service available
    • Coffee/tea in common area(s)

    Things to do

    • Children's pool
    • Health club
    • Outdoor pool
    • Sauna

    Family friendly

    • Children's pool
    • Dry cleaning service
    • DVD player
    • Kitchenette
    • Laundry facilities
    • Microwave
    • Outdoor pool
    • Separate living room


    • Elevator
    • Free newspapers in lobby

    Guest services

    • 24-hour front desk
    • Daily housekeeping
    • Dry cleaning service
    • Laundry facilities
    • Luggage storage
    • Porter/bellhop

    Languages spoken

    • English
    • Thai

    Business services

    • Computer station


    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • In-room accessibility


    • Smoke-free property

    Room amenities


    • Air conditioning


    • Free toiletries
    • Hair dryer
    • Rainfall showerhead
    • Shower


    • 32-inch LCD TV
    • DVD player
    • Premium channels
    • Satellite channels

    Food and drink

    • Free bottled water
    • Free minibar (some items)
    • Kitchenette
    • Microwave

    Outdoor space

    • Furnished balcony
    • Yard


    • Desk
    • Iron/ironing board (on request)
    • Phone
    • Safe
    • Separate living room
    • Slippers

    Nearby things to do

    Where to eat


    Very Good

    5 - Excellent
    4 - Good
    3 - Okay
    2 - Mediocre
    1 - Poor
    Service and Staff
    Property condition


    • Disliked: Cleanliness

    I can be comfortable in most places as long as they are clean. Walking on the floors in the room made my feet dirty my running socks picked up the dirt and ended up black quickly. The shower we had to clean simply because the glass was dirty, had not been cleaned. We cleaned the bathroom. The reason for the cleanliness of the room became apparent the next day when we had to go and ask for room to be clean at 16:30. We were told they clean room till 18:00 and would send someone. Someone came at 17:40 the stayed 7 mins, dusted but did not wash floor and did not clean the shower just wiped the sink and changed towels etc. They did not even renew the free personal items in bath room. Shelves in the dressing room were broken and obviously not repainted if they just did not care. Breakfast was disappointing as almost everything ran out. Had to ask for tea as they only seem to cater for Chinese (a growing trend in Thailand). Felt sorry for staff, especially cleaning staff as it was obvious that the hotel was understaffed and the people there just could not cope. They were still cleaning rooms after 18:00. This hotel could be a good place to stay if it was managed better and was not understaffed so when hotel is busy the staff can’t cope. Sadly we went at a busy time for hotel and they could not cope. The biggest sin for me was the dirty bathroom and floors which made us check everything. Much more attention needed to cleanliness. Sadly, I can not recommend this hotel

    Stayed 2 nights in Aug 2019


    • Liked: Staff & service, property conditions & facilities, room comfort

    Stayed 3 nights in Aug 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Very happy with this hotel

    Stayed 4 nights in Jul 2019


    • Liked: Cleanliness, staff & service, room comfort

    Love everything except air-con.

    Services are nice, location is good, clean and comfy. Love everything !!! except air-con the main unit loud as boat engine, two small one in bedrooms are too small, not cool enough.

    Stayed 2 nights in Jul 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service

    Good location, very quite, nice bed, massage onsite, nice pool

    Stayed 7 nights in Jul 2019

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