I have stayed at the origin many times. Each time there was always something wrong with either the hotel or the reservation, but we made the best of it and enjoyed our stay here. This time it was both. They couldnt find my reservation, so i wast on the phone for almost 2 hours while trying to check in. Finally, we just had to make a new reservation. When we get to the room, everything looked great. 3 bedrooms and 3 bathrooms and a great view. No complaints about that. But, the dining table chairs were falling apart, i found some pills on the bathroom floor that didnt belong to any of us, when i moved the couch back to make more room there was a dirty wash rag underneath, the water pressure was terrible, there wasnt a can opener or whisk in the kitchen, the pans were so old that my grilled cheese stuck to it, and we couldnt even hear the tv even when it was all the way up. We could smell cigarette smoke from the room next door. And to top it all off, there was construction in the room above us, so we listened to that until 5:00pm the first night and then it started again before 8:00 am the next morning. Thank goodness it was a holiday because they quit early that day. Overall-i was very displeased with the room, but then again- we always make the best of it and hopefully next time, it will be much better!