- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located to many stores and restaurants. Able to take an Uber to many places for cheap prices.
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Located in Panama City's El Cangrejo neighborhood, Novotel Panama City is in the city center and near a metro station. Panama Viejo and Amador Causeway are notable landmarks, and travelers looking to shop may want to visit Albrook Shopping Mall and Via Espana. Looking to enjoy an event or a game while in town? See what's going on at Estadio Rommel Fernandez, or consider a night out at Uruguay Street. Our guests love the hotel's central location.
Room keys only allowed guests to go to their own floor. We were a party of 7 and were placed on different floors making it impossible to assist our kids and older mothers with unpacking and settling into their rooms. One of the rooms had not been cleaned. Upon entry to the room we noticed that the bed had not been made and a pair of underwear was left under the sheets. We were happy to leave the next day and canceled our plans to stay there again one week later. The staff overcharged my mother, despite my showing a confirmation email with the price, and had to put in a dispute with her credit card.