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Porta Hotel del Lago

Star Rating
3.5 out of 5

Information

Reviews

4.0 / 5Good
340 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Pet Friendly

Map

What's nearby

  • Popular Location
    La Galeria
    4 min walk
  • Popular Location
    Casa Cakchiquel Arts Center
    7 min walk
  • Popular Location
    Museo Raúl Vasquéz
    14 min walk

Choose dates to view prices

Book online or call:

1-844-709-7928
  • Standard Double Room, 2 Double Beds

    Room Amenities

    • Sleeps 2
    • 2 Double Beds
    More details
  • Deluxe Double Room, 2 Double Beds, Lake View

    Room Amenities

    • Lake view
    • Sleeps 2
    • 2 Double Beds
    More details
  • Suite, Lake View

    Room Amenities

    • Lake view
    • Sleeps 2
    • 2 Double Beds OR 1 King Bed
    More details

About this area

Panajachel

Porta Hotel del Lago is located on a lake and in an area with good shopping. La Galeria and Azul Maya Archaeological Museum are cultural highlights, and some of the area's landmarks include Church of Saint Francis and San Jorge Lookout.

What's nearby

  • Popular Location
    La Galeria - 4 min walk
  • Popular Location
    Casa Cakchiquel Arts Center - 7 min walk
  • Popular Location
    Church of Saint Francis - 14 min walk
  • Popular Location
    Museo Raúl Vasquéz - 14 min walk
  • Popular Location
    Panajachel Municipal Market - 15 min walk

Getting around

  • Guatemala City (GUA-La Aurora Intl.) - 162 min drive

About this property

Porta Hotel del Lago

A restaurant, an outdoor pool, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a spa tub, a sauna, and a conference center are onsite. All 100 rooms offer balconies, room service, and TVs with cable channels. Showers, phones, and desks are among the other amenities that guests will find.

Awards and affiliations

Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Policies

Check-in

Check-in time starts at 3 PM

Special check-in instructions

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Check-out

Check-out before 1 PM

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets allowed for an extra charge of GTQ 200.00 per pet, per day
  • Dogs and cats only
  • 1 per room (up to 22 lbs)
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Property payment types

American Express
Diners Club
Discover
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between GTQ 60.00 and GTQ 100.00 for adults, GTQ 40 and GTQ 100 for children (approximately)
  • Airport shuttle fee: GTQ 1600.00 per person (one-way)
  • Pet fee: GTQ 200.00 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Property is also known as

  • Hotel Porta Lago
  • Lago Porta
  • Porta del Lago
  • Porta del Lago Panajachel
  • Porta Hotel
  • Porta Hotel del Lago
  • Porta Hotel del Lago Panajachel
  • Porta Hotel Del Lago Panajachel, Guatemala - Lake Atitlan
  • Porta Hotel Panajachel
  • Porta Hotel Lago Panajachel
  • Porta Hotel Lago
  • Porta Lago Panajachel
  • Porta Lago
  • Porta Hotel Del Lago Panajachel Guatemala - Lake Atitlan
  • Porta Hotel del Lago Hotel
  • Porta Hotel del Lago Panajachel
  • Porta Hotel del Lago Hotel Panajachel

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–10:30 AM: GTQ 60.00-100.00 for adults and GTQ 40-100 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Children's pool
  • Outdoor pool
  • Playground
  • Sauna
  • Spa services
  • Spa tub

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free children's club
  • Free cribs/infant beds
  • Free supervised childcare/activities
  • In-room child care (surcharge)
  • Outdoor pool
  • Playground

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Meeting rooms
  • Conference center (4725 square feet of space)

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Spa

  • Hydrotherapy
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower

Entertainment

  • 32-inch TV
  • Cable channels
  • Premium channels

Outdoor space

  • Balcony

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Turndown service

Nearby things to do

Activities

  • Bicycle rentals
  • Boat tours
  • Ecotours
  • Golfing
  • Kayaking
  • Mountain biking
  • Parasailing
  • Sailing
  • Scuba diving
  • Water skiing
5 - Excellent
111
4 - Good
148
3 - Okay
56
2 - Mediocre
11
1 - Poor
14
4.3
Cleanliness
4.1
Service and Staff
3.9
Amenities
3.9
Property condition

4/5 Good

Very comfortable and nice stay here in Pana, but the gym was lackluster and food options minimal.

Stayed 3 nights in Jul 2019

4/5 Good

This traveler didn’t leave comments with their review
Stayed 1 night in Jul 2019

5/5 Excellent

This traveler didn’t leave comments with their review
Stayed 2 nights in Jul 2019

4/5 Good

Stunning views, beautiful property, but the rooms are a little dated.

Stayed 3 nights in Jun 2019

3/5

Noisy, don’t expect to sleep late.

Nice property at great location. Parking was great also. Screaming children in the hallways. Someone literally blew a trumpet in the hall at 7am, one of the guests I assume.Next to Lake Atitlan very beautiful. Expensive drinks and food on site, but a few restaurants in walking distance. Tuk Tuk rides are cheap and can take you anywhere.

Stayed 1 night in May 2019

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