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Reviews

4.0 / 5Good
393 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Pet Friendly

Map

What's nearby

  • Popular Location
    La Galeria
    4 min walk
  • Popular Location
    Casa Cakchiquel Arts Center
    7 min walk
  • Popular Location
    Museo Raúl Vasquéz
    14 min walk

Book online or call:

1-844-709-7928

Your dates need to occur after 2020-02-18. Try updating your dates to see prices for your trip.

    About this area

    Panajachel

    Porta Hotel del Lago is located on a lake and in an area with good shopping. La Galeria and Azul Maya Archaeological Museum are cultural highlights, and some of the area's landmarks include Church of Saint Francis and San Jorge Lookout.

    Popular Location

    What's nearby

    • La Galeria - 4 min walk
    • Casa Cakchiquel Arts Center - 7 min walk
    • Church of Saint Francis - 14 min walk
    • Museo Raúl Vasquéz - 14 min walk
    • Panajachel Municipal Market - 15 min walk

    Getting around

    • Guatemala City (GUA-La Aurora Intl.) - 158 min drive

    About this property

    Porta Hotel del Lago

    Along with a restaurant, this smoke-free hotel has an outdoor pool and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a spa tub, a sauna, and a conference center are onsite. All 100 rooms offer balconies, room service, and TVs with cable channels. Other amenities available to guests include showers, phones, and desks.

    Awards and affiliations

    Green / Sustainable Property
    This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

    Property amenities

    Internet

    Available in some public areas: Free WiFi

    Parking and transportation

    Free self parking
    24-hour roundtrip airport shuttle (surcharge)
    Airport shuttle on request

    Food and drink

    Cooked-to-order breakfast available for a fee daily 7 AM–10:30 AM: GTQ 60.00-100.00 for adults and GTQ 40-100 for children
    1 restaurant
    1 bar
    Room service available

    Things to do

    Children's pool
    Outdoor pool
    Playground
    Sauna
    Spa services
    Spa tub

    Family friendly

    Babysitting/childcare (surcharge)
    Children's pool
    Free children's club
    Free cribs/infant beds
    Free supervised childcare/activities
    In-room child care (surcharge)
    Outdoor pool
    Playground

    Conveniences

    Banquet hall
    Elevator
    Free newspapers in lobby
    Front-desk safe

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Luggage storage
    Multilingual staff
    Tour/ticket assistance
    Turndown service

    Languages spoken

    English
    Spanish

    Business services

    Business center
    Meeting rooms
    Conference center (4725 square feet of space)

    Outdoors

    Garden
    Pool umbrellas
    Terrace

    Spa

    Hydrotherapy
    Massage/treatment rooms

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Wheelchair-accessible parking

    More

    Smoke-free property

    Room amenities

    Bedroom

    Blackout drapes/curtains
    Free cribs/infant beds

    Bathroom

    Free toiletries
    Hair dryer (on request)
    Shower

    Entertainment

    32-inch TV
    Cable channels
    Premium channels

    Outdoor space

    Balcony

    More

    Desk
    Iron/ironing board (on request)
    Phone
    Turndown service
    5 - Excellent
    135
    4 - Good
    163
    3 - Okay
    61
    2 - Mediocre
    18
    1 - Poor
    16
    4.3
    Cleanliness
    4.1
    Service and Staff
    3.8
    Amenities
    3.9
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service

    We loved this hotel. The staff were helpful and accomodated a room change for us very kindly. We were impressed with the displays through out the hotel and use of Mayan fabrics. The restaurant food was very good and breakfasts were huge and excellent.

    Stayed 3 nights in Jan 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Excelente servicio. La comida muy buena y precios razonables, la limpieza de la habitación nítida, la amabilidad del personal excelente. Ubicación ideal ya que se encuentra muy cerca del embarcadero, de la calle principal y de restaurantes. Además dejamos olvidadas unas cosas en la habitación e inmediatamente nos localizaron , para informarnos e indicarnos que nos las enviarían a donde nosotros indicáramos. Si nos preguntan con cuántas estrellas calificamos el hotel , diríamos sin lugar a dudas que si es un Hotel 5 estrellas. Felicitaciones!!!!!

    Stayed 1 night in Jan 2020

    3/5

    • Liked: Cleanliness

    Stayed 3 nights in Jan 2020

    2/5

    • Disliked: Property conditions & facilities

    Stayed 2 nights in Jan 2020

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