- Liked: Cleanliness, amenities, property conditions & facilities
- Disliked: Staff & service
When i arrived i was asked to pay unexpected charges
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Located in Cathedral City, Welk Resorts Palm Springs is near the airport and near theme parks. Palm Springs Air Museum and Palm Springs Art Museum are cultural highlights, and some of the area's popular attractions include Wet'n'Wild Palm Springs and Palm Springs Aerial Tramway. Traveling with kids? Don't miss Living Desert Zoo and Gardens, or check out an event or a game at Indian Wells Tennis Garden.
The renovated rooms are pleasantly designed, the computer desk is an excellent addition. the kitchen is well stocked even as the dishes are huge and heavy. The staff is eager to accommodate, and the grounds are well maintained. Unfortunately there are many problems as well: One can enter the various hallways without key. The hotel uses a commercial type open lift for elevators. The bed frame in the renovated room is protruding and a caused me injury which I still nurse (a soft protector was added towards the end of our stay. Well, it softens the blows...). The toilets are two low and the results are unhygienic. The location demands use of the car for anything but the hotel's golf course and restaurant.