- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. Convenient. Clean. Will stay again in the future.
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Located in Kissimmee, Westgate Towers Resort is in the suburbs and near theme parks. Old Town and Disney Springs® are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Disney's Animal Kingdom® Theme Park and Disney's Hollywood Studios®. Traveling with kids? Don't miss Epcot®, or check out an event or a game at ESPN Wide World of Sports.
The gentleman who checked me is was kind, the process was the longest I have ever experienced. Then they sent me to hospitality services where the guy over there was trying to sign me up for a time share. I had a screaming 6 month old waiting for 10 minutes and the gentleman would not take no for an answer. Meanwhile, I was so frustrated I had no idea where the actual room was. I confirmed and was told there would be a high chair and pack n play in the room. We had to call again for it. We were granted late check-out of 12 pm, however they deactivated our cards at 10 am and we're locked out of the hotel coming back from breakfast with a baby who needed to be nursed. We were next to a loud Street and had to buy a box fan to drown it out. The light on the balcony never shuts off and was so bright in the middle of the night. No a very "clean" place, but also not dirty. Needs updating. Sink faucets were ready to fall off. Positives: bed was comfortable, spacious unit. You can use the amenities in the other Westgate resort.