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Reviews

4.1 / 5Very Good
1,787 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Pet Friendly

Map

What's nearby

  • Popular Location
    Disney's Blizzard Beach Water Park
    9 min drive
  • Popular Location
    ESPN Wide World of Sports
    9 min drive
  • Airport
    Orlando, FL (MCO-Orlando Intl.)
    26 min drive
  • Popular Location
    Disney's Animal Kingdom® Theme Park
    35 min drive

Book online or call:

1-844-709-7928

Your dates need to occur after 2020-02-18. Try updating your dates to see prices for your trip.

    About this area

    Kissimmee

    Located in Kissimmee, Westgate Towers Resort is in the suburbs and near theme parks. Old Town and Disney Springs® are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Disney's Animal Kingdom® Theme Park and Disney's Hollywood Studios®. Traveling with kids? Don't miss Epcot®, or check out an event or a game at ESPN Wide World of Sports.

    Popular Location

    What's nearby

    • Disney's Boardwalk - 9 min drive
    • Disney's Blizzard Beach Water Park - 9 min drive
    • ESPN Wide World of Sports - 9 min drive
    • Disney's Hollywood Studios® - 22 min drive
    • Disney's Animal Kingdom® Theme Park - 35 min drive

    Getting around

    • Kissimmee Station - 20 min drive
    • Orlando, FL (MCO-Orlando Intl.) - 25 min drive

    About this property

    Westgate Towers Resort

    An outdoor pool, a fitness center, and a bar/lounge are available at this smoke-free resort. Free WiFi in public areas, free self parking, and a free theme park shuttle are also provided. Other amenities include a spa tub, a business center, and a children's pool. All 267 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and flat-screen TVs with cable channels. Guests will also find DVD players, room service, and coffee makers. Housekeeping is available once per stay.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and transportation

    Free self parking
    Free theme park shuttle

    Food and drink

    Buffet breakfast available for a fee daily 7:30 AM–11:30 AM: USD 15 per person
    1 bar
    Room service available

    Things to do

    Arcade/game room
    Children's pool
    Fitness center
    Outdoor pool
    Playground
    Spa tub

    Family friendly

    Arcade/game room
    Children's pool
    Dry cleaning service
    DVD player
    Free cribs/infant beds
    Free theme park shuttle
    Laundry facilities
    Microwave
    Outdoor pool
    Playground
    Refrigerator

    Conveniences

    Elevator

    Guest services

    24-hour front desk
    Concierge services
    Dry cleaning service
    Housekeeping (once per stay)
    Laundry facilities
    Luggage storage
    Multilingual staff

    Languages spoken

    English

    Business services

    Business center

    Outdoors

    BBQ grill(s)
    Picnic area

    More

    Smoke-free property

    Room amenities

    Bedroom

    Air conditioning
    Ceiling fan
    Free cribs/infant beds

    Bathroom

    Hair dryer
    Shower

    Entertainment

    35-inch flat-screen TV
    Cable channels
    DVD player
    Premium channels

    Food and drink

    Coffee/tea maker
    Microwave
    Paper towels
    Refrigerator

    More

    Iron/ironing board
    LED light bulbs
    Safe
    4.1

    Very Good

    5 - Excellent
    803
    4 - Good
    581
    3 - Okay
    244
    2 - Mediocre
    84
    1 - Poor
    75
    4.3
    Cleanliness
    4.2
    Service and Staff
    4.3
    Amenities
    4.1
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Loved it. Convenient. Clean. Will stay again in the future.

    Stayed 1 night in Feb 2020

    3/5

      This traveler didn’t leave comments with their review
      Stayed 2 nights in Feb 2020

      3/5

        So the property has the space I was looking for however the staff was VERY unprofessional! Personal conversations while taking care of guest loudly joking about the weekend ect. ( I work in Customer service i do not expect people to be perfect however I do expect some level of professionalism ) When booking online I had expected a balcony I had one that was about a foot. I did like the room otherwise we had a full one bedroom villa and had plenty of space nice tub. I just wish the sight was a little outdated and the staff were more professional and focused on the stay of the guest .

        Stayed 2 nights in Feb 2020

        1/5

        • Liked: Staff & service, property conditions & facilities

        Front desk staff knowledgeable and courteous. Our stay was for three nights. We checked in and promptly went out to meet with friends returning late. The next morning we discovered blood on the furthermost corner of the bedding, which went unnoticed until we went to make the bed for the day. I called to have the bedding completely changed out, which took approx. 1hr and 3 calls to accomplish. Was told a manager would be in route to the room. This did not happen, no manager contact whatsoever. This is the reason I am giving a terrible rating. I felt that there was adequate contact information on file for which the manager could reach out. EMAIL< TEXT (which the front desk did daily)

        Stayed 3 nights in Feb 2020

        3/5

          The gentleman who checked me is was kind, the process was the longest I have ever experienced. Then they sent me to hospitality services where the guy over there was trying to sign me up for a time share. I had a screaming 6 month old waiting for 10 minutes and the gentleman would not take no for an answer. Meanwhile, I was so frustrated I had no idea where the actual room was. I confirmed and was told there would be a high chair and pack n play in the room. We had to call again for it. We were granted late check-out of 12 pm, however they deactivated our cards at 10 am and we're locked out of the hotel coming back from breakfast with a baby who needed to be nursed. We were next to a loud Street and had to buy a box fan to drown it out. The light on the balcony never shuts off and was so bright in the middle of the night. No a very "clean" place, but also not dirty. Needs updating. Sink faucets were ready to fall off. Positives: bed was comfortable, spacious unit. You can use the amenities in the other Westgate resort.

          Stayed 3 nights in Feb 2020

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