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The Eo Inn - Downtown

Star Rating
3 out of 5
Photo gallery

Reviews

4.1 / 5Very Good
643 reviews

Amenities

  • Free WiFi
  • Free Parking
  • Air Conditioning
  • Laundry

Map

What's nearby

  • Popular Location
    Lake Eola Park
    7 min walk
  • Popular Location
    Church Street Station
    20 min walk
  • Popular Location
    Amway Center
    2 min drive
  • Airport
    Orlando, FL (MCO-Orlando Intl.)
    18 min drive

Book online or call:

1-844-709-7928

Your dates need to occur after 2020-01-17. Try updating your dates to see prices for your trip.

    About this area

    Orlando

    Located in Orlando, The Eo Inn - Downtown is in the city center and on a lake. Orlando Science Center and Dr. Phillips Center for the Performing Arts are cultural highlights, and some of the area's popular attractions include Universal Orlando Resort™ and Universal Studios Florida™. Universal CityWalk™ and Universal’s Islands of Adventure™ are not to be missed. Our guests appreciate the hotel's central location.

    Popular Location

    What's nearby

    • Lake Eola Park - 7 min walk
    • Church Street Station - 20 min walk
    • Amway Center - 2 min drive
    • Orlando Science Center - 5 min drive
    • Florida Hospital Orlando - 5 min drive

    Getting around

    • Orlando Station - 5 min drive
    • Orlando, FL (MCO-Orlando Intl.) - 26 min drive

    About this property

    The Eo Inn - Downtown

    Along with a rooftop terrace, this hotel has coffee/tea in a common area and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and limo/town car service are onsite. All 21 rooms offer comforts like pillowtop beds and premium bedding, plus free WiFi and LED TVs with cable channels. Other amenities available to guests include DVD players, free long-distance calls, and free local calls.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and transportation

    Free self parking
    Limited parking spaces
    Limo/town car service

    Food and drink

    Coffee/tea in common area(s)

    Family friendly

    Dry cleaning service
    DVD player
    Free cribs/infant beds
    Laundry facilities

    Conveniences

    Elevator
    Free newspapers in lobby

    Guest services

    Concierge services
    Daily housekeeping
    Dry cleaning service
    Front desk (limited hours)
    Laundry facilities
    Luggage storage
    Multilingual staff

    Languages spoken

    English
    Spanish

    Outdoors

    Rooftop terrace

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Wheelchair-accessible path of travel
    Wheelchair-accessible parking
    Assistive listening devices available
    Braille signage

    More

    Designated smoking areas (fines apply)

    Room amenities

    Bedroom

    Air conditioning
    Ceiling fan
    Free cribs/infant beds
    Hypo-allergenic bedding
    Pillow-top mattress
    Premium bedding

    Bathroom

    Bathrobes
    Free toiletries
    Hair dryer
    Shower

    Entertainment

    32-inch LED TV
    Cable channels
    DVD player
    Premium channels

    More

    Connecting rooms available
    Desk
    Free local calls
    Free long-distance calls
    Iron/ironing board
    Phone
    4.1

    Very Good

    5 - Excellent
    270
    4 - Good
    240
    3 - Okay
    90
    2 - Mediocre
    28
    1 - Poor
    15
    4.2
    Cleanliness
    4.3
    Service and Staff
    3.9
    Amenities
    4.0
    Property condition

    1/5

    • Disliked: Staff & service, property conditions & facilities

    Fire alarm rang for hours without staff presence

    I was one of the unfortunate people who was at this hotel the night that the fire alarm went off (Jan 7-8), and there were no staff on site to deal with the issue. It also took staff hours (yes, hours) to get on site. In the rush to get out of a potentially burning building, I forgot to bring my room key card with me, and I was locked out of my room from ~4am to just after 7am when a single staff member arrived. Not that it would have been much better waiting inside- Apparently they had also not left the proper codes for the fire department, so neither the firefighters nor the fire commissioner could not turn off the alarm. It literally rang very loudly for 3 and a half hours straight, and it still seemed to be beeping sporadically after that. Staff left both the guests and the firefighters waiting around for hours while the alarm blared. They allowed me a late check out, but I had to catch a train, so I got maybe 5 hrs of sleep in total. Many patrons complained, and staff promised that the general manager would follow up with us, but after giving the hotel a 10 day grace period I am posting this review. The hotel is in a good location, but a lack of overnight staff makes safety an issue, as illustrated by this debacle. My stay was not worth the money I paid.

    Stayed 1 night in Jan 2020

    4/5 Good

    • Liked: Cleanliness, staff & service

    I've been a guest at the EO Inn 8 times during the last four years. I appreciate the excellent service and especially, the friendly and helpful front desk staff. I look forward to escaping the cold New Jersey winter twice a year at the EO Inn. One of the main reasons that I come here is the jacuzzi. I was very disappointed to see that the jacuzzi was removed. I enjoyed soaking up the sun in a lounge chair and relaxing in the therapeutic jacuzzi. Now I feel like something is missing during my stay here. I miss the jacuzzi and lounge chairs very much. I see that the jacuzzi was replaced with outside furniture and no lounge chairs. Do the new managers ever think that their guests would like to soak up some warm Florida sun in a lounge chair after sitting in the jucuzzi? I would assume so, but it's not the case since the lounge chairs are also missing. The EO Inn used to be called a Hotel Spa, but now it's just a Hotel. I'm sure I'm not the only guest that feels this way. I am currently planning a two-week stay here in March. I would be very happy to see a Jacuzzi Installed at that time. I hope the EO Inn managers will seriously reconsider the installation of a new jacuzzi with sunbathing lounge chairs soon.

    Stayed 6 nights in Jan 2020

    3/5

    • Liked: Cleanliness, staff & service, property conditions & facilities
    • Disliked: Room comfort

    Great staff, great location, but...

    First and foremost, the staff was super friendly and accommodating and the location is excellent. The only problem we had was that our room keys kept getting deactivated which left us locked out of the building at 1 am after returning from a wedding. There were no employees on hand and no one answered the emergency number listed on the door. Luckily, another guest came up behind us and let us in, however we were still locked out of our room. Finally, someone answered the emergency number and instructed us how to go behind the front desk and reprogram our room keys ourself. Definitely a first!

    Stayed 2 nights in Jan 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Jan 2020

    1/5

    • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Horror Show!

    This was the worst hotel experience I've had in 35 of traveling for business. the room was dirty, there were no amenities, cable & wi-fi didn't work. And to top it all off a fire alarm went off at 4AM in the morning & there were no employees present to assist the Orlando fire department to disarm the alarm. It finally stopped at 7AM THREE HOURS LATER. Asked for a haircut off the bill & there was no interest from management.

    Stayed 1 night in Jan 2020

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