- Disliked: Cleanliness, amenities, property conditions & facilities
The room smells really bad like moldy I don’t recommend this if you stay more the one night with kids
Book online or call:1-844-709-7928
I booked this hotel over much nicer ones for a couple reasons. We needed the theme park shuttle as well as in room Microwave and the extra space. First I am not sure the room is as big as they advertise. Second the shuttle is a joke. It is a contracted company which is fine however they get you to the parks an hour or more after opening and you need to leave well before closing. This may be ok for some families but not mine. SO we grabbed an uber home ( $20 ) Uber driver was fabulous! It looks great in pics, however the rooms are disgusting. I actually had roaches in my luggage when we came home and we have a crawling baby :( Microwave did not work right. One button worked and we made it manage but was a pain. There were no coffee mugs in room when we got there so had to go down to get them in morning. It seems a few people live there. It says non smoking property yet people were smoking in stairs, on balconies and at pool. No rules were enforced at pool at all. Check in was quick and smooth and lobby area always looked nice. Carpet in our room was shredded, filthy, and there were actual holes in the floor under the carpet. Tiles in bathroom were loose which was annoying but not a big deal. Whole place needs a remodel. I did not like the fact that each day we were gone housekeeping came in and took stuff off our beds, moved things around and all they did was empty trash and refresh towels that did not need changed. We will not stay here next trip.