- Disliked: Cleanliness, amenities, property conditions & facilities
The size of the property was good; it was spacious for 5 people. The issues I had was that the resort is very old; the gate around the basketball court fell as my husband was playing narrowly missing hitting him. The gym did not have any wipes to clean the machines( those who worked). The hot tub was not operational the whole time we were there-we were there 8 days; we were told that it would be cold. Our room was small and outdated; the dresser draws were broken in both rooms. The place could use a good cleaning. There was a water bug (large roach) in the living room. House cleaning was horrible ( we only allowed them to clean once- all they did after we were there three days is fix the bed by reusing the same sheets). The floor in the kitchen was dirty at the time housecleaning came but they didn’t bother to bring a mop to clean the kitchen floor or a vacuum to clean the carpet. I requested wash clothes and it took 3 days to get them; even though every time I asked whether it was the cleaning staff or front desk staff they would say we’ll bring them but never did (I was finally told by a staff member that they don’t like to give out wash clothes because guests don’t like to return them). We were a party of five but received enough towels for a party of 3. I took it upon myself to wash them only to have them shred. The towels would also leave fabric shreds on your body when you wiped yourself. I feel that a site like Expedia shouldn’t list such a property.