- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a king bed but was told at check in that only two queens were available.
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Located in Omaha, Sheraton Omaha Hotel is in the business district. Miracle Hill Golf & Tennis Center and The Knolls Golf Course are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Henry Doorly Zoo and Putting Plus. Looking to enjoy an event or a game? See what's going on at Ralston Arena or Baxter Arena. Our guests appreciate the hotel's location for the sightseeing.
They never cleaned the four days we were here and I even asked them. The dining is a joke if you want breakfast it’s nine dollar and it wasn’t even as good as what you usually get for free. We had room service for dinner. The kitchen didn’t answer but someone that didn’t even think it was open. It was 6:30 pm. It said they were open till 11 pm. When I was able to talk to someone she said she was the only one there. Cooking cleaning and delivery. I had chili cheese fries. They were out of chili so put some old reheated meat. And about 1tablespoon of cheese on cold frozen fries. The buffalo wing were half raw. The safe in the room was hard to open and it had my pain meds in it. I booked my son and family a room and they promised me he would be close to my room, he wasn’t even on our floor. When I complained they gave us appetizer coupon. The people that worked here were very nice but not the maid.