- Liked: Cleanliness, staff & service
Location was convenient, check- in was informative & breakfast staff friendly & heloful!
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Located in Old Saybrook, Quality Inn Old Saybrook - Westbrook is in the city center. Essex Steam Train and Dinosaur Place at Nature's Art are local attractions and those in the mood for shopping can visit Tanger Outlets and Clinton Crossing Premium Outlets. Our guests appreciate the hotel's location for the sightseeing.
It’s really tired - the mattress springs could be felt, the bathroom is too small for 2 people to be in it at the same time, the elevators are banged up, the coffee was very weak/poor quality, no real half& half for coffee, the carpeting in the hallways looked really worn, etc.