Quality Inn Old Saybrook - Westbrook

Star Rating
2.5 out of 5
Photo gallery


3.7 / 5Good
588 reviews


  • Pool
  • Free WiFi
  • Breakfast included
  • Free Parking


What's nearby

  • Popular Location
    Essex Saybrook Antique Village Shopping Center
    2 min drive
  • Popular Location
    Pratt House
    6 min drive
  • Popular Location
    Essex Island Marina
    6 min drive
  • Airport
    New Haven, CT (HVN-Tweed - New Haven Regional)
    36 min drive

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Your dates need to occur after 2020-01-19. Try updating your dates to see prices for your trip.

    About this area

    Old Saybrook

    Located in Old Saybrook, Quality Inn Old Saybrook - Westbrook is in the city center. Essex Steam Train and Dinosaur Place at Nature's Art are local attractions and those in the mood for shopping can visit Tanger Outlets and Clinton Crossing Premium Outlets. Our guests appreciate the hotel's location for the sightseeing.

    Popular Location

    What's nearby

    • Essex Saybrook Antique Village Shopping Center - 2 min drive
    • Essex Steam Train - 5 min drive
    • Essex Library - 5 min drive
    • Pratt House - 6 min drive
    • Essex Island Marina - 6 min drive

    Getting around

    • Old Saybrook Station - 7 min drive
    • Hartford, CT (BDL-Bradley Intl.) - 55 min drive


    • The Comfort Cafe – Restaurant with a bar offering American cuisine. Serves lunch and dinner daily. Kids' menu available.

    About this property

    Quality Inn Old Saybrook - Westbrook

    Along with a restaurant, this smoke-free hotel has an indoor pool and a 24-hour fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and coffee/tea in a common area. All 120 rooms offer free WiFi, room service, and flat-screen TVs with satellite channels. Guests will also find coffee makers, free weekday newspapers, and free local calls.

    Property amenities


    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi and wired Internet

    Parking and transportation

    Free self parking

    Food and drink

    Free buffet breakfast available daily 7 AM–10 AM
    1 restaurant
    1 bar
    Room service available
    Coffee/tea in common area(s)

    Things to do

    24-hour fitness center
    Indoor pool

    Family friendly

    Grocery/convenience store
    Indoor pool
    Laundry facilities
    Microwave (on request)
    Refrigerator (on request)


    ATM/banking services
    Free newspapers in lobby
    Front-desk safe
    Gift shop/newsstand
    Grocery/convenience store
    Vending machine

    Guest services

    24-hour front desk
    Daily housekeeping
    Laundry facilities
    Luggage storage
    Multilingual staff

    Business services

    24-hour business center
    Computer station




    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    In-room accessibility
    Wheelchair-accessible path of travel
    Wheelchair-accessible parking


    Smoke-free property

    Room amenities


    Air conditioning
    Blackout drapes/curtains


    Free toiletries
    Hair dryer


    27-inch flat-screen TV
    Satellite channels

    Food and drink

    Coffee/tea maker
    Microwave (on request)
    Refrigerator (on request)


    Connecting rooms available
    Free local calls
    Free newspapers (weekdays)
    Iron/ironing board
    5 - Excellent
    4 - Good
    3 - Okay
    2 - Mediocre
    1 - Poor
    Service and Staff
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service

    Location was convenient, check- in was informative & breakfast staff friendly & heloful!

    Stayed 1 night in Jan 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The staff was excellent, top notch. They were friendly, helpful, friendly. The maintenance man Joe was super. He fixed our room door and even helped with a small repair to my wheelchair. The room itself was OK, the decor was a bit dated, but the beds were comfortable and the bathroom was clean. I am in a wheelchair so bathroom accessibility is the most important feature for me. The toilet and shower did have grab bars, but the toilet was so low I had trouble getting off of it. It does need to be a new comfort height toilet. In the shower, there was a hand help shower head but it was placed at the very top. When the room is cleaned the shower head should really be left at the bottom, not the top. I did not ask for one, but there was no shower chair. I did think the price per night was high when compared to other motels, I chose this for the location....but had I been staying longer than 2 nights I might not have chosen this motel. Over all it was the staff that made this a pleasant stay.

    Stayed 2 nights in Dec 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Shane greeted us with a smile and was super welcoming. Asked how far the theatre was and inquired about a store I wanted to go to. He immediately looked it up andgave us the info. Great experience.

    Stayed 1 night in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Great stay

    Perfect. Bonus to have heated indoor pool.

    Stayed 1 night in Dec 2019


    • Liked: Cleanliness
    • Disliked: Amenities, property conditions & facilities

    It’s really tired - the mattress springs could be felt, the bathroom is too small for 2 people to be in it at the same time, the elevators are banged up, the coffee was very weak/poor quality, no real half& half for coffee, the carpeting in the hallways looked really worn, etc.

    Stayed 2 nights in Nov 2019

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