- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice friendly staff. There is shuttle service to Penn station
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Near a train station, Best Western Plus Newark Airport West is in an area with good airport proximity. Journal Square and Statue of Liberty are notable landmarks, and travelers looking to shop may want to visit Jersey Gardens Outlet Mall and Newport Mall. Looking to enjoy an event or a game? See what's going on at Prudential Center or Red Bull Arena.
Front staff didn't know that in-house restaurant would be open that evening, so we had to hang out at EWR airport for hours to get late-day meal... then when we arrived, we learned it WAS going to be open! That and full breakfast not available before 7 am when we needed to catch airport shuttle. The shuttle worked quite well (needed to catch air train to designated station to get to hotel, which took time and patience to get help understanding). Room fine, good shower. Nice to have mini frig etc.