- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was convenient. Room was loud. You could hear everything in the hallway and out on the street.
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A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/café, a 24-hour business center, and valet parking. All 774 rooms offer comforts like pillowtop beds and premium bedding, plus WiFi and LCD TVs with digital channels. Other amenities available to guests include wired Internet, minibars, and room service.
I would give everything an excellent rating however the experience with the front desk staff lessened the rating to acceptable. All other staff was friendly and accommodating with the exception of the front desk staff. They do not say hello, welcome, anything. I went up one time to ask a question and said good morning, how are you? My greeting was met with absolute silence. It doesn't take that much to be friendly. I have had better customer service at the DMV.