- Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel but don’t eat there.
Great service at the front desk and housekeeping. But the downstairs restaurant is a different story. I thought the negative reviews about the service must be exaggerated. They were spot on. Just wanted a cup of coffee and 2 breakfast meals to go. This required 5 servers all of whom were very nice but so untrained. Mistakes all around and the food was not very good. Really, can’t a high end chic place make an omelette? The hotel itself is fun and room was a fair size for NYC.