- Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
wish I could tell you
MS cancelled day of stay. Said they were overlooked. Hard to believe given the fact that weeks earlier, rep manually placed us in room.
Book online or call:1-844-709-7928
This apartment building features express check-out and free WiFi in public areas. The apartment provides an LCD TV with cable channels, plus a kitchen with a refrigerator, a microwave, and a dishwasher. Guests can appreciate conveniences like a sofa bed and a coffee/tea maker, and other amenities include free WiFi and an iPod dock. Weekly housekeeping is available.
The lock on the door was broken so I had to leave the key in it with all of my valuables inside the apartment while I went to work- i ended up getting locked out of the unit and unable to get in after the locksmith came and no one at My Suites was responding after over an hour of trying to reach them. I had to book another hotel in the middle of the night so I had a place to sleep and their customer service was entirely rude and unapologetic about the problem and refused to reimburse me for my costs