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Reviews

4.3 / 5Excellent
2,374 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Spa
  • Restaurant

Map

What's nearby

  • Popular Location
    Lincoln Center
    16 min walk
  • Popular Location
    Columbus Circle
    3 min drive
  • Popular Location
    Metropolitan Museum of Art
    3 min drive
  • Airport
    New York, NY (LGA-LaGuardia)
    13 min drive

Book online or call:

1-844-709-7928

Your dates need to occur after 2020-01-22. Try updating your dates to see prices for your trip.

    About this area

    New York

    In the historical district, The Lucerne Hotel is in New York's Upper West Side neighborhood, an area with good shopping. Columbus Circle and Times Square are notable landmarks, and some of the area's activities can be experienced at American Dream Meadowlands and Sunset Park. Consider St. James Theatre for a night out, and don't miss Central Park Zoo, a top local attraction. Our guests love the hotel's central location.

    Popular Location

    What's nearby

    • Central Park - 8 min walk
    • Lincoln Center - 16 min walk
    • Columbus Circle - 3 min drive
    • Metropolitan Museum of Art - 3 min drive
    • Trump Tower - 4 min drive

    Getting around

    • 79 St. Station - 2 min walk
    • New York Harlem 125th St. Station - 5 min drive
    • New York, NY (LGA-LaGuardia) - 25 min drive

    About this property

    The Lucerne Hotel

    A restaurant, a health club, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, valet parking, massage/treatment rooms, and 24-hour room service are onsite. All 202 rooms offer free WiFi, 24-hour room service, and flat-screen TVs with digital channels. Free newspapers, in-room massages, and hair dryers are among the other amenities that guests will find.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and transportation

    Valet parking: USD 55 per day
    Limo/town car service

    Food and drink

    Cooked-to-order breakfast available for a fee daily: USD 3.5-20 per person
    1 restaurant
    1 bar
    24-hour room service

    Things to do

    Fitness center
    Spa services

    Family friendly

    Babysitting/childcare (surcharge)
    Dry cleaning service
    Free cribs/infant beds
    Laundry facilities

    Conveniences

    Banquet hall
    Elevator
    Free newspapers in lobby
    Front-desk safe

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Laundry facilities
    Luggage storage
    Multilingual staff
    Porter/bellhop
    Tour/ticket assistance
    Turndown service

    Languages spoken

    Chinese
    English
    French
    Hebrew
    Spanish

    Business services

    Business center
    Conference space

    Spa

    Facials
    Manicures and pedicures
    Massage - deep-tissue
    Massage - hot stone
    Massage - Swedish
    Massage/treatment rooms

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Roll-in shower
    Assistive listening devices available
    Braille signage

    More

    Smoke-free property

    Room amenities

    Bedroom

    Air conditioning
    Free cribs/infant beds
    Hypo-allergenic bedding

    Bathroom

    Eco-friendly toiletries
    Hair dryer
    Shower/tub combination

    Entertainment

    Digital channels
    Flat-screen TV
    Premium channels

    More

    Desk
    Free newspapers
    In-room massage
    Iron/ironing board
    LED light bulbs
    Phone
    Safe
    Turndown service
    4.3

    Excellent

    5 - Excellent
    1,241
    4 - Good
    841
    3 - Okay
    203
    2 - Mediocre
    54
    1 - Poor
    35
    4.6
    Cleanliness
    4.5
    Service and Staff
    4.0
    Amenities
    4.2
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 2 nights in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 3 nights in Jan 2020

    2/5

    • Liked: Cleanliness
    • Disliked: Staff & service

    Never Again.

    I have stayed at this property several years ago. I will never stay there again. First, $50 for parking, and they take 45 minutes to get your car (which is parked in a garage across the street). If I paid $100 for 2 nights, I shouldn’t have to go get my car. Secondly, the charge a $20 facility fee, (which they say is for internet, fitness center, a purported happy hour), but charge $7 for a bottle of water. Thirdly, when we tried to go to the bar (in an adjoining restaurant) to connect with our family, we were told that the table tops were only available for eating customers, even though there were at least 10 open tables. We were there at 6, which is somewhat early for dinner in NYC

    Stayed 2 nights in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Perfect West Side location. Quaint boutique style with nice staff

    Stayed 1 night in Jan 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    It would be better to have a penthouse bar and lookout rather than closed meeting rooms.

    Stayed 4 nights in Jan 2020

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