- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying at the Royalton. Overall it was very good. Great midtown location. Our suite was great. Great bar with attentive bartenders. The only downside is the parking situation. Getting in and valeting was fine but the car retrieval was a disaster. Took just under an hour and a half before I complained and then my car arrived after in about another ten minutes. It was frustrating because it wasn’t very busy at the time. It was a complete inconvenience for the $75 they charge to park. The manager was helpful but only after I complained. The valet situation alone would make me second guess the Royalton for a future stay.