- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great boutique hotel! Maria at check in was great. Tiny room but very efficient.. very new as well. Great location next to Macy’s. Also not as small as other rooms I’ve stayed in, in NYC. They encourage you to be green and not take housekeeping.. which is actually fine for me.. I’m not a messy person or require housekeeping.. although it was very difficult to get towels our second night. It took 3 calls over two hours. I’ve stayed at other boutique hotels that keep a towel cart in the hallway for your taking which I really liked. Just a thought!