- Liked: Cleanliness, staff & service, property conditions & facilities
Good to stay over night. Very small room, time to wait for hot water, and somewhat noisy...Clean room and bathroom, and cheap price.
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Madison LES Hotel is located in New York. National September 11 Memorial and Brooklyn Bridge are notable landmarks, and travelers looking to shop may want to visit 5th Avenue and Macy's. Chelsea Piers and Central Park Zoo are not to be missed.
The hotel was decent for getting stay in Manhattan. Close to Chinatown, Brooklyn bridge, other lower Manhattan sites. The beds are a little small for sharing (full size - not queen), and the room was cramped. You have to leave the hot water running for a while on the top floors (like - several minutes), and the elevator broke so we had to haul our suitcases down the stairs. The staff was supposed to come, but I think they’re understaffed and were taking care of other things. Very friendly staff - the biggest issue was being charged over $700 for a $200 one night stay over the course of 2 months because Hotels.com overcharged me by $100 and then never paid the hotel, then the hotel charged me but apparently voided it or lost the charge, so they then charged me another almost $300 two months later. Moral of the story: just call the hotel and schedule your booking. It’s about 1,000 times easier.