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Reviews

4.1 / 5Very Good
12,157 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Spa
  • Restaurant

Map

What's nearby

  • Popular Location
    Grand Central Terminal
    2 min walk
  • Popular Location
    Bryant Park
    10 min walk
  • Popular Location
    Empire State Building
    14 min walk
  • Airport
    New York, NY (LGA-LaGuardia)
    17 min drive

Book online or call:

1-844-709-7928

Your dates need to occur after 2020-01-25. Try updating your dates to see prices for your trip.

    About this area

    New York

    Located in New York's Midtown neighborhood, Grand Hyatt New York is in the city center and connected to a shopping center. Grand Central Terminal and Times Square are notable landmarks, and some of the area's popular attractions include Central Park Zoo and Chelsea Piers. American Dream Meadowlands and Bronx Zoo are not to be missed. Our guests love the hotel's convenience to public transportation: Grand Central - 42 St. Station is 6 minutes by foot and 5 Av Station (W. 42nd St.) is 9 minutes.

    Popular Location

    What's nearby

    • Grand Central Terminal - 2 min walk
    • 5th Avenue - 4 min walk
    • Bryant Park - 10 min walk
    • Empire State Building - 14 min walk
    • Rockefeller Center - 14 min walk

    Getting around

    • New York Grand Central Terminal Station - 6 min walk
    • Grand Central - 42 St. Station - 6 min walk
    • New York, NY (LGA-LaGuardia) - 17 min drive

    Restaurants

    • New York Central – Fine-dining restaurant with a bar. Serves breakfast, lunch, and dinner.

    About this property

    Grand Hyatt New York

    A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a coffee shop/café, a snack bar/deli, and a 24-hour business center are onsite. All 1298 rooms offer comforts like pillowtop beds and premium bedding, plus free WiFi and flat-screen TVs with cable channels. Other amenities available to guests include iPod docks, refrigerators, and room service.

    Awards and affiliations

    • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQIA) guests.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi and wired Internet

    Parking and transportation

    Valet parking: USD 80 per night

    Food and drink

    Full breakfast available for a fee daily 6:30 AM–11 AM: USD 21.00-30.00 per person
    1 restaurant and 1 coffee shop/café
    1 bar
    Room service available
    Coffee/tea in common area(s)

    Things to do

    24-hour fitness center
    Shopping
    Spa services

    Family friendly

    Dry cleaning service
    Free cribs/infant beds
    Laundry facilities
    Refrigerator
    Snack bar/deli

    Conveniences

    ATM/banking services
    Ballroom
    Elevator
    Free newspapers in lobby
    Front-desk safe

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Laundry facilities
    Luggage storage
    Multilingual staff
    Porter/bellhop
    Tour/ticket assistance
    Wedding services

    Languages spoken

    Chinese
    English
    Spanish

    Business services

    24-hour business center
    1 meeting room
    Computer station

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Roll-in shower
    Wheelchair-accessible parking
    Assistive listening devices available
    Braille signage

    More

    Smoke-free property

    Room amenities

    Bedroom

    Air conditioning
    Blackout drapes/curtains
    Free cribs/infant beds
    Hypo-allergenic bedding
    Pillow-top mattress
    Premium bedding

    Bathroom

    Designer toiletries
    Hair dryer
    Shower

    Entertainment

    42-inch flat-screen TV
    Cable channels
    iPod dock
    Pay movies
    Premium channels

    Food and drink

    Refrigerator

    More

    Connecting rooms available
    Desk
    Free newspapers (weekdays)
    In-room massage
    Iron/ironing board
    Laptop-compatible safe
    LED light bulbs
    Phone
    Recycling
    4.1
    5 - Excellent
    5,006
    4 - Good
    4,490
    3 - Okay
    1,602
    2 - Mediocre
    717
    1 - Poor
    342
    4.2
    Cleanliness
    4.1
    Service and Staff
    3.7
    Amenities
    4.1
    Property condition

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Check in an check out where very slow. The staff once you eventually got to them were very nice but the service was slow. Nice hotel. Excellent location. I like the marketplace downstairs and the convenience of that. The room was clean and good for me. The phone didn’t work so that was annoying I couldn’t order room service. I would however stay here again. It had everything else I needed.

    Stayed 2 nights in Jan 2020

    3/5

    • Liked: Cleanliness, staff & service
    • Disliked: Property conditions & facilities

    The hotel is in a great location near Grand Central. The public and business facilities were fine. Room are very tired - peeling wallpaper in the bathroom, door to the fridge cabinet would not close, etc.

    Stayed 2 nights in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Everything good will stay here next time I am in New York

    Stayed 2 nights in Jan 2020

    4/5 Good

      This traveler didn’t leave comments with their review
      Stayed 2 nights in Jan 2020

      3/5

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      Inside our room when we checked in was a disaster. The iron didn't work and we had some issues where the hotel changed our room to a suite. Comped us on drinks at the store and bar.

      Stayed 3 nights in Jan 2020

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