DoubleTree by Hilton New York City - Chelsea

Star Rating
4 out of 5
Photo gallery


3.9 / 5Good
4,299 reviews


  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Restaurant


What's nearby

  • Popular Location
    Madison Square Garden
    4 min walk
  • Popular Location
    8 min walk
  • Popular Location
    Empire State Building
    9 min walk
  • Airport
    New York, NY (LGA-LaGuardia)
    14 min drive

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    About this area

    New York

    Located in New York's Midtown neighborhood, DoubleTree by Hilton New York City - Chelsea is in the city center and near a metro station. Broadway and Radio City Music Hall are cultural highlights, and travelers looking to shop may want to visit 5th Avenue and Macy's. Central Park Zoo and Chelsea Piers are not to be missed. Our guests appreciate the hotel's location for the sightseeing. It's also convenient to public transportation: 28 St. Station (7th Av.) is 3 minutes by foot and 28 St. Station (Broadway) is 4 minutes.

    4.7/5 guest location rating

    Guests like it for

    • Walkable (1305 reviews)
    • Safe (627 reviews)
    • Convenient (575 reviews)
    Popular Location

    What's nearby

    • Madison Square Garden - 4 min walk
    • 5th Avenue - 4 min walk
    • Macy's - 8 min walk
    • Empire State Building - 9 min walk
    • Bryant Park - 13 min walk

    Getting around

    • New York W 32nd St. Station - 5 min walk
    • 28 St. Station (7th Av.) - 3 min walk
    • New York, NY (LGA-LaGuardia) - 14 min drive


    • Serves breakfast and dinner.

    About this property

    DoubleTree by Hilton New York City - Chelsea

    A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, valet parking, and a meeting room. All 236 rooms provide conveniences like refrigerators and coffee makers, plus iPod docks and flat-screen TVs with cable channels. Other amenities available to guests include WiFi, wired Internet, and room service.

    Property amenities


    Available in all rooms: WiFi (USD 6.95), Wired Internet (surcharge)
    Available in some public areas: Free WiFi and wired Internet

    Parking and transportation

    Self parking: USD 43 per day
    Valet parking: USD 47 per day
    Limo/town car service

    Food and drink

    Cooked-to-order breakfast available for a fee daily: USD 22.95 per person
    1 restaurant
    1 bar
    Room service available

    Things to do

    24-hour fitness center

    Family friendly

    Dry cleaning service
    Laundry facilities


    ATM/banking services
    Free newspapers in lobby
    Front-desk safe

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Laundry facilities
    Luggage storage
    Multilingual staff
    Tour/ticket assistance

    Languages spoken


    Business services

    24-hour business center
    1 meeting room


    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Roll-in shower
    Wheelchair-accessible path of travel
    Assistive listening devices available
    Braille signage


    Smoke-free property

    Room amenities


    Air conditioning
    Blackout drapes/curtains
    Hypo-allergenic bedding


    Designer toiletries
    Hair dryer


    32-inch flat-screen TV
    Cable channels
    iPod dock
    Pay movies
    Premium channels

    Food and drink

    Coffee/tea maker


    Free newspapers (weekdays)
    Iron/ironing board
    Laptop-compatible safe
    5 - Excellent
    4 - Good
    3 - Okay
    2 - Mediocre
    1 - Poor
    Service and Staff
    Property condition

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Jan 2020


    • Disliked: Staff & service, property conditions & facilities, room comfort did me wrong...

    Had made reseveration thru Type of room was not available. Had been put in a double bed room for 4 nights. Spent over 2 hours on the phone with just got so frustrated. So much for sliver service from It was a joke...

    Stayed 4 nights in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Very nice hotel. Clean, good sized room! (especially for a hotel in Manhattan!) When I was checking in, the front desk person was very nice and helpful. They also offered late checkout. The breakfast was delicious. I didn't realize the breakfast buffet closed at 10am, I got there at like 10:45. I was kind of disappointed by that, but the food you could order on the menu was great. Also the cookies they give you at the front desk is very good. Only thing that bothered me is during the night the hallway smelled like a strong smell of cigarette smoke. But I think that was another guest smoking. The hotel has signs in the rooms that say smoking is not allowed. It's in a great location. Right near Herald Square Macy's and all the subways/PATH trains. Very short walk to Times Square and all the main attractions. Also Chelsea is a very nice neighborhood in general, so the hotel is along a nice street. I will definitely be staying here again next time I need a hotel in NYC!

    Stayed 1 night in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 6 nights in Jan 2020

    4/5 Good

    • Liked: Cleanliness

    Cool neighbourhood, small old hotel

    Tiny rooms, kind of run down hotel, but clean and good service. The breakfast is not worth the price, it would be expensive at half the price

    Stayed 4 nights in Jan 2020

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