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Reviews

3.9 / 5Good
4,309 reviews

Amenities

  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Restaurant

Map

What's nearby

  • Popular Location
    Madison Square Garden
    4 min walk
  • Popular Location
    Macy's
    8 min walk
  • Popular Location
    Empire State Building
    9 min walk
  • Airport
    New York, NY (LGA-LaGuardia)
    14 min drive

Book online or call:

1-844-709-7928

Your dates need to occur after 2020-01-27. Try updating your dates to see prices for your trip.

    About this area

    New York

    Located in New York's Midtown neighborhood, DoubleTree by Hilton New York City - Chelsea is in the city center and near a metro station. Empire State Building and Times Square are notable landmarks, and some of the area's popular attractions include Central Park Zoo and Chelsea Piers. Looking to enjoy an event or a game? See what's going on at Madison Square Garden or Barclays Center Brooklyn. Our guests appreciate the hotel's location for the sightseeing. It's also convenient to public transportation: 28 St. Station (7th Av.) is 3 minutes by foot and 28 St. Station (Broadway) is 4 minutes.

    Popular Location

    What's nearby

    • Madison Square Garden - 4 min walk
    • 5th Avenue - 4 min walk
    • Macy's - 8 min walk
    • Empire State Building - 9 min walk
    • Bryant Park - 13 min walk

    Getting around

    • New York W 32nd St. Station - 5 min walk
    • 28 St. Station (7th Av.) - 3 min walk
    • New York, NY (LGA-LaGuardia) - 14 min drive

    Restaurants

    • Serves breakfast and dinner.

    About this property

    DoubleTree by Hilton New York City - Chelsea

    This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, valet parking, and a meeting room. All 236 rooms provide conveniences like refrigerators and coffee makers, plus iPod docks and flat-screen TVs with cable channels. Other amenities available to guests include WiFi, wired Internet, and room service.

    Property amenities

    Internet

    Available in all rooms: WiFi (USD 6.95), Wired Internet (surcharge)
    Available in some public areas: Free WiFi and wired Internet

    Parking and transportation

    Self parking: USD 43 per day
    Valet parking: USD 47 per day
    Limo/town car service

    Food and drink

    Cooked-to-order breakfast available for a fee daily: USD 22.95 per person
    1 restaurant
    1 bar
    Room service available

    Things to do

    24-hour fitness center

    Family friendly

    Dry cleaning service
    Laundry facilities
    Refrigerator

    Conveniences

    ATM/banking services
    Elevator
    Free newspapers in lobby
    Front-desk safe

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Laundry facilities
    Luggage storage
    Multilingual staff
    Porter/bellhop
    Tour/ticket assistance

    Languages spoken

    English

    Business services

    24-hour business center
    1 meeting room

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Roll-in shower
    Wheelchair-accessible path of travel
    Assistive listening devices available
    Braille signage

    More

    Smoke-free property

    Room amenities

    Bedroom

    Air conditioning
    Blackout drapes/curtains
    Hypo-allergenic bedding

    Bathroom

    Designer toiletries
    Hair dryer

    Entertainment

    32-inch flat-screen TV
    Cable channels
    iPod dock
    Pay movies
    Premium channels

    Food and drink

    Coffee/tea maker
    Refrigerator

    More

    Free newspapers (weekdays)
    Iron/ironing board
    Laptop-compatible safe
    Phone
    5 - Excellent
    1,367
    4 - Good
    1,843
    3 - Okay
    717
    2 - Mediocre
    246
    1 - Poor
    136
    4.1
    Cleanliness
    4.2
    Service and Staff
    3.7
    Amenities
    3.9
    Property condition

    2/5

    • Liked: Cleanliness
    • Disliked: Staff & service

    Stayed 3 nights in Jan 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 2 nights in Jan 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    They made me wait to get my room even that I got there at 5pm and usually the rooms should be available by 3pm. That was the only inconvenience. I wait for more than 30 minutes

    Stayed 1 night in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Terrific Value

    as the best room for the money an the staff was excellent. It's not the most high-end hotel, but you'll get more for your money here than anywhere else I've stayed in NYC. Definitely reccomend it!

    Stayed 2 nights in Jan 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Clean and friendly; showers leave lots of room for improvement.

    Stayed 3 nights in Jan 2020

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