- Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk had to have someone physically go check each room by yelling across the lobby, before guests would hand the room key over to guests. We were told our room was almost all set, just give housekeeping 5 minutes to finish putting the pillow cases on. So we went and checked out the pool. The water was so cloudy that you couldn’t even see the bottom. Where the hot tub used to be, was tiled over! You can still see the timer on the wall and the 3 feet sign. We got our bags from the car and went to our room and the maid was not done with the pillow cases and very rude. Our room stunk terribly of cigarette smoke, and the air conditioner filter was filthy and the room was dusty. A group of young men were fighting loudly outside the hotel lobby, at 10pm. This was our worst hotel experience. I was so glad it was just one night. I do not recommend this place! Extremely disappointed!