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Get an overview of this hotel4-star Monterrey hotel in Monterrey Centro, walk to Faro de Comercio

Popular highlights

Free WiFi
Restaurant
24-hour business center
Smoke-free property
24-hour front desk

A stay at Sheraton Ambassador Hotel places you in the heart of Monterrey, within a 10-minute walk of Faro de Comercio and Fuente de la Vida o Neptuno.

This 4-star hotel is 0.4 mi (0.6 km) from Macroplaza and 0.7 mi (1.2 km) from Explanada de los Heroes.

Make yourself at home in one of the 229 air-conditioned rooms featuring LED televisions. Your pillowtop bed comes with premium bedding. Wireless Internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and concierge services. Additional amenities at this hotel include wedding services, a television in a common area, and a ballroom.

Enjoy a meal at the restaurant or snacks in the coffee shop/café. The hotel also offers 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 11:30 AM for a fee.

Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Monterrey? This hotel has facilities measuring 9688 square feet (900 square meters), including conference space. Limited parking is available onsite.

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A 24-hour business center is on site at this 4-star property.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 9688 square feet (900 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and concierge services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Sheraton Ambassador Hotel is a smoke-free property.

  • Bar/lounge 
  • Elevator/lift 
  • 24-hour front desk 
  • Conference space 
  • Restaurant 
  • Express check-out 
  • Coffee shop or café 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Valet parking (surcharge) 
  • Computer station 
  • Smoke-free property 
  • Conference space size (meters) - 900 
  • Number of meeting rooms - 11 
  • Luggage storage 
  • Breakfast available (surcharge) 
  • 24-hour business center 
  • Concierge services 
  • Conference space size (feet) - 9688 
  • Ballroom 
  • Parking (limited spaces) 
  • Total number of rooms - 229 
  • 24-hour fitness facilities 
  • Television in common areas 
  • Number of floors - 12 
  • Wedding services 
  • Multilingual staff 
  • Free newspapers in lobby 

Internet

Available in all rooms: Wireless internet access ( MXN 30 per day )

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge), Parking (limited spaces)

Room Amenities

  • Premium TV channels 
  • Premium bedding 
  • Room service (24 hours) 
  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Blackout drapes/curtains 
  • Phone 
  • Coffee/tea maker 
  • Free bottled water 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Shower only 
  • Pillowtop mattress 
  • In-room safe (laptop compatible) 
  • Cable TV service 
  • Iron/ironing board 
  • Daily housekeeping 
  • WiFi (surcharge) 
  • Number of bathrooms -  
  • LED TV 
  • Rollaway/extra beds (surcharge) 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11:30 AM.

Sheraton Ambassador Hotel has a restaurant on site.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for MXN 297.5 per night.
  • Cribs (infant beds) are not available.

Pets

  • Pets allowed for an extra charge of MXN 400 per pet, per stay, plus a one-time cleaning fee of MXN 1330 and a deposit of MXN 400.00 per stay
  • Dogs only
  • 1 per room (up to 44 lb)
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Service animals exempt from fees/restrictions

No cribs (infant beds) available

Parking height restrictions apply

24-hour check-in

Breakfast rate categories do not include breakfast for children. A separate breakfast fee may apply to extra persons below 18 years and is payable onsite. For more details, please contact the property using the information on the reservation confirmation received after booking.

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: MXN 290 for adults and MXN 150 for children (approximately)
  • Fee for in-room wireless Internet: MXN 30 per day (rates may vary)
  • Valet parking fee: MXN 100 per night (in/out privileges)
  • Pet deposit: MXN 400.00 per stay
  • Pet fee: MXN 400 per pet, per stay plus MXN 1330 one-time cleaning fee
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: MXN 297.5 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hotel Ambassador Monterrey
  • Hotel Sheraton Ambassador Monterrey
  • Monterrey Sheraton
  • Monterrey Sheraton Ambassador
  • Sheraton Ambassador
  • Sheraton Ambassador Hotel
  • Sheraton Ambassador Monterrey
  • Sheraton Ambassador Monterrey Hotel
  • Sheraton Monterrey
  • Sheraton Hotel Monterrey
  • Sheraton Ambassador Hotel Monterrey

We should mention

Only registered guests are allowed in the guestrooms. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). Parking height restrictions apply.


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