- Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel canceled my stay THE DAY OF ARRIVAL IN THE AFTERNOON, on a busy weekend where all hotels are sold out, not very convenient. After speaking to their front desk staff, reg Palmer and a very rude Hadier Morsey, my call was transferred to their managers voicemail in an effort to help resolve my urgent matter, (at this point a voicemail is no good -as it was already 4pm). No effort was made to try to relocate us to another Marriott hotel. I will try to avoid Marriott all together and will always talk about my horrible experience this weekend, which was my birthday weekend.