- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not ideal for families
This was not an ideal place to stay for families.It did have a pool which was nice but overall I would not suggest for families. Seems ideal for solo business travel mostly. The pet policy was strict allowing no pets, however the property itself had many many dogs that we saw and it had the amenities to bring a pet. I would have been willing to pay a pet deposit but that was not an option. The unit was very very cold when we arrived. We were able to adjust the heat setting so it did warm up eventually but would have been nice to walk into a comfortable room rather than 50 degrees. Check-in was very confusing as I did not receive the check-in email referenced by the property so we had a difficult time upon arrival. Also since everything is automated we arrived at 2:30 assuming we could check in but the key cafe does not allow you to get the key until exactly 3:00 pm. Again, not ideal when you are traveling with a family and would like to get checked in when you arrive. The service reps were very helpful when I called them for directions about check-in and again later for WiFi. Overall the until was clean, comfortable and in a great location. Pool area was also very nice and would be great in the summer time to enjoy the rooftop patio.