- Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We will not stay at this hotel again. Check in is 3:00 - we arrived at 2:45, were given keys to our room and when we got to our room it was not ready. We went back down to front desk and they told us it would be ready in “minutes” but that check-in isn’t technically until 3. (The front desks system showed our room was ready thou). After we checked our room a few times and still not being ready, finally at 4:15/4:30, with no room, we decided to leave and went to another hotel for the night. Another guest was also waiting for their room, so this wasn’t just our experience. Cleanliness was also to be desired at the hotel. Unfortunately, we had booked thru Expedia so are out the money for the room, but at that point we just needed to get checked into a room. I would not recommend this hotel and overall very disappointed in the experience.