My wife and I checked in on Thirsday evening around 5:30. We were both exhausted, I had been up since 2:30 in the morning. My wife had worked the night shift Wednesday night so she had been up for almost 24 hours. When we climbed into bed we noticed that the head of the bed seemed to be slightly lower than the foot of the bed but were too tired to say anything about it. We didn't get much sleep Thursday night because of that. I called down to the front desk Friday at 7:30 Friday morning to report the problem. The girl at the front desk assured me that she would let the maintenance department know when they came in at 8:00am, so we went to breakfast. The maintenance department didn't show up while we were at breakfast so I went down to the front desk at 9:30. And let them know what was going on. There had been a shift changenand I don't think the message had been passed along. By the time I got off the elevator on my floor the maintenance engineer Tim was on his way to my room. As he was reaching out to knock on my door I told him that was my room and I opened the door and let him in. He looked under the bed and explained that the bed frame was bent and he would be back in 10-15 minutes to replace it. But he had to finish the job he was on first. He left and was back within 15 minutes with another maintenance man. They proceeded to strip the bedding, and swap out the bed frame, and reassemble the bed all within 10 minutes. Everyone was very helpful and courteous.