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Hyatt Regency Mexico City

Star Rating
5 out of 5

Information

Reviews

4.6 / 5Exceptional
1,647 reviews

Amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Auditorio Nacional
    12 min walk
  • Popular Location
    Museo Nacional de Antropologia
    14 min walk
  • Popular Location
    Parque Zoologico de Chapultepec
    15 min walk
  • Airport
    Mexico City, Distrito Federal (MEX-Mexico City Intl.)
    13 min drive

Book online or call:

1-844-709-7928

Your dates need to occur after 2019-12-13. Try updating your dates to see prices for your trip.

    About this area

    Mexico City

    In the business district, Hyatt Regency Mexico City is in Mexico City's Polanco neighborhood, an area with good shopping. Paseo de la Reforma and Castillo de Chapultepec are notable landmarks, and the area's natural beauty can be seen at Chapultepec Park and Jardin Botanico. Traveling with kids? Don't miss Parque Zoologico de Chapultepec, or check out an event or a game at Auditorio Nacional. Our guests appreciate the hotel's central location.

    What's nearby

    • Popular Location
      Auditorio Nacional - 12 min walk
    • Popular Location
      Museo Nacional de Antropologia - 14 min walk
    • Popular Location
      Parque Zoologico de Chapultepec - 15 min walk
    • Popular Location
      Museo de Arte Moderno - 19 min walk
    • Popular Location
      Castillo de Chapultepec - 5 min drive

    Getting around

    • Polanco Station - 11 min walk
    • Mexico City Buenavista Station - 22 min drive
    • Mexico City, Distrito Federal (MEX-Mexico City Intl.) - 29 min drive

    Restaurants

    • RULFO – Restaurant with a bar offering Latin American cuisine. Serves breakfast, brunch, and lunch daily. Kids' menu available.
    • YOSHIMI – Garden-view fine-dining restaurant with a bar offering Japanese cuisine. Serves lunch and dinner daily.
    • TEPPAN GRILL – Fine-dining restaurant with a bar offering Japanese cuisine. Serves lunch and dinner.
    • AMADO – Coffee shop.

    About this property

    Hyatt Regency Mexico City

    This smoke-free hotel features 3 restaurants, an indoor pool, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a coffee shop/café, outdoor tennis courts, and a sauna are onsite. All 755 individually decorated rooms provide free WiFi, free wired Internet, and Select Comfort beds. Comforts include Egyptian cotton sheets and pillow menus, and guests will also appreciate thoughtful touches like bathrobes and slippers.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi and wired Internet
    • Available in some public areas: Free WiFi and wired Internet

    Parking and transportation

    • Valet parking: USD 7.3 per day
    • Limo/town car service

    Food and drink

    • Buffet breakfast available for a fee daily 6 AM–11 AM: USD 30 per person
    • 3 restaurants and 1 coffee shop/café
    • 24-hour room service
    • Coffee/tea in common area(s)

    Things to do

    • 24-hour fitness center
    • 3 outdoor tennis courts
    • Aerobics classes
    • Indoor pool
    • Sauna
    • Shopping
    • Spa services
    • Steam room
    • Tennis

    Family friendly

    • Dry cleaning service
    • Indoor pool
    • In-room child care (surcharge)
    • Laundry facilities

    Conveniences

    • ATM/banking services
    • Elevator
    • Free newspapers in lobby
    • Front-desk safe
    • Gift shop/newsstand

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry cleaning service
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Tour/ticket assistance
    • Turndown service
    • Wedding services

    Languages spoken

    • English
    • French
    • Portuguese
    • Russian
    • Spanish

    Business services

    • Business center
    • Meeting rooms
    • Conference center

    Outdoors

    • Garden

    Spa

    • Body scrubs
    • Body treatments
    • Facials
    • Massage - Swedish

    More

    • Smoke-free property

    Room amenities

    Bedroom

    • Air conditioning
    • Blackout drapes/curtains
    • Egyptian cotton sheets
    • Hypo-allergenic bedding
    • Pillow menu
    • Premium bedding
    • Select Comfort bed

    Bathroom

    • Bathrobes
    • Free toiletries
    • Hair dryer

    Entertainment

    • Cable channels
    • LCD TV
    • Pay movies
    • Premium channels
    • Video-game console

    Food and drink

    • Coffee/tea maker
    • Free bottled water
    • Minibar

    More

    • Desk
    • Free newspapers
    • In-room massage
    • Individually decorated
    • Individually furnished
    • Iron/ironing board
    • Phone
    • Safe
    • Slippers
    • Turndown service

    Nearby things to do

    Activities

    Where to eat

    4.6

    Exceptional

    5 - Excellent
    1,162
    4 - Good
    370
    3 - Okay
    82
    2 - Mediocre
    18
    1 - Poor
    15
    4.7
    Cleanliness
    4.6
    Service and Staff
    4.5
    Amenities
    4.6
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    it is a five stars hotel,fine dining and an exellent service.

    Stayed 3 nights in Dec 2019

    5/5 Excellent

    • Liked: Staff & service, amenities, property conditions & facilities

    Housekeeping is not so present many days I had to call when back in the afternoon. So they would clean the room and hopefully dust it The same happens in food court , had to rembember the waiters to serve I think I was there the week with many new people doing their maybe first job

    Stayed 8 nights in Dec 2019

    3/5

    • Liked: Amenities

    I liked the area of the hotel. The first room they gave me was not very clean and was stuffy and not nicely appointed. In order to get a better room I paid an additional $300 more to upgrade to a club room on a higher floor. The food on the 40th floor was good but they used a lot of left overs and they were nasty. I had lunch at the restaurant in the lobby and the chicken was dry and when I told the waiter he said "that's how it is" do you want some salsa? Apparently the chicken is always dry but they do not warn you about it.

    Stayed 3 nights in Dec 2019

    4/5 Good

    • Liked: Cleanliness
    • Disliked: Staff & service

    The service of rolfo restaurant was terrible! Really dissapointing! The rooms were made and cleaned very late in the day!

    Stayed 3 nights in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Everything was excellent, as it supposed to be in five star hotel

    Stayed 4 nights in Nov 2019

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