- Liked: Cleanliness, amenities
- Disliked: Staff & service
The room entrance key cards did not work. For five days and nights anytime I wanted to enter my room, I had to go to the front desk and have someone accompany me with their master key. Apparently this was a problem thru out the hotel. On three occasions, the desk clerk who was busy, said he would meet me at my room door which did not happen. I had to go back to the reception desk and wait to ask again. As you can imagine, all hotel guests were in the same situation and not happy. One desk clerk suggested I simply leave my room door open. Obviously he was frustrated and tired of running around the hotel to open guest doors.