CheapTickets Verified Review
"Please note: During the local COVID-19 restrictions, this hotel requires a letter from an employer or other emergency letter explaining that the guest's travel is "essential". The listing on most booking sites doesn't mention this and they reserve the right to refuse your stay without this letter -- even if you've prepaid!
Fortunately we cleared this hurdle and were able to stay, but third party sites should have some way of warning potential guests about this BEFORE they pay.
This hotel is very conveniently located in a modern and safe section of town, with numerous stores, restaurants, banks and a shopping mall within a one-mile radius. The property itself is in excellent condition and it modern amenities. COVID-19 has caused the common areas to be off-limits (e.g.: no pool, no gym, no hot breakfast -- they give you a "brown-bag breakfast" instead).
Our first room was not well cleaned (hair on the bathroom floor), but the staff cheerfully and quickly replaced the room with an upgraded room. Overall, our stay was pleasant and the hotel rate was well worth the money."
A verified traveler from Las Vegas, NV stayed at Holiday Inn Express & Suites Moreno Valley - Riverside, an IHG Hotel