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Hotel Jen Manila by Shangri-La

Star Rating
4 out of 5



4.2 / 5Very Good
1,009 reviews


  • Pool
  • Free WiFi
  • Free Parking
  • Air Conditioning


What's nearby

  • Popular Location
    Cultural Center of the Philippines
    4 min walk
  • Popular Location
    Star City
    7 min walk
  • Popular Location
    Harrison Plaza
    7 min walk
  • Airport
    Manila (MNL-Ninoy Aquino Intl.)
    18 min drive

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Your dates need to occur after 2019-12-13. Try updating your dates to see prices for your trip.

    About this area


    In the entertainment district and near a metro station, Hotel Jen Manila by Shangri-La is in an area with good airport proximity. San Agustin Church and Fort Santiago are notable landmarks, and travelers looking to shop may want to visit SM Mall of Asia and Ayala Center. Manila Ocean Park and Star City are not to be missed. Our guests love the hotel's location for the sightseeing. It's also convenient to public transportation: Vito Cruz LRT Station is 12 minutes by foot.

    What's nearby

    • Popular Location
      Cultural Center of the Philippines - 4 min walk
    • Popular Location
      Manila Yacht Club - 6 min walk
    • Popular Location
      Star City - 7 min walk
    • Popular Location
      Harrison Plaza - 7 min walk
    • Popular Location
      Philippine International Convention Center - 11 min walk

    Getting around

    • Manila Pasay Road Station - 5 min drive
    • Vito Cruz LRT Station - 12 min walk
    • Manila (MNL-Ninoy Aquino Intl.) - 18 min drive


    • Latitude – Restaurant offering Asian cuisine. Serves breakfast, lunch, and dinner daily. Kids' menu available.
    • Kitsho – Restaurant with a bar offering Japanese cuisine. Serves lunch and dinner daily.
    • – Café. Serves light fare daily.

    About this property

    Hotel Jen Manila by Shangri-La

    Along with 2 restaurants, this smoke-free hotel has an outdoor pool and a fitness center. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a poolside bar, and a coffee shop/café are onsite. All 309 individually furnished rooms provide free WiFi, free wired Internet, and 24-hour room service. Conveniences include refrigerators and electric kettles, and guests will appreciate thoughtful touches like bathrobes and slippers.

    Property amenities


    • Available in all rooms: Free WiFi and wired Internet
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Free valet parking
    • Free nearby parking
    • 24-hour roundtrip airport shuttle (surcharge)
    • Airport shuttle on request

    Food and drink

    • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: PHP 750 for adults and PHP 375 for children
    • 2 restaurants and 1 coffee shop/café
    • 1 poolside bar and 1 bar
    • 24-hour room service

    Things to do

    • Children's pool
    • Fitness center
    • Outdoor pool
    • Shopping mall

    Family friendly

    • Children's pool
    • Dry cleaning service
    • Laundry facilities
    • Outdoor pool
    • Refrigerator
    • Rollaway/extra beds (surcharge)


    • ATM/banking services
    • Banquet hall
    • Elevator
    • Front-desk safe
    • Newspapers in lobby

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry cleaning service
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Porter/bellhop
    • Tour/ticket assistance

    Languages spoken

    • English
    • Filipino
    • Japanese
    • Malay

    Business services

    • Computer station
    • Meeting rooms
    • Conference center


    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking


    • Designated smoking areas

    Room amenities


    • Air conditioning
    • Blackout drapes/curtains
    • Rollaway/extra beds (surcharge)


    • Bathrobes
    • Bidet
    • Free toiletries
    • Hair dryer
    • Shower/tub combination


    • Cable channels
    • TV

    Food and drink

    • Electric kettle
    • Free bottled water
    • Refrigerator


    • Connecting rooms available
    • Desk
    • Free local calls
    • In-room massage
    • Individually furnished
    • Iron/ironing board
    • Phone
    • Safe
    • Slippers

    Nearby things to do


    Where to eat


    Very Good

    5 - Excellent
    4 - Good
    3 - Okay
    2 - Mediocre
    1 - Poor
    Service and Staff
    Property condition

    5/5 Excellent

    • Liked: Staff & service, property conditions & facilities, room comfort

    Nice area, especially if driving.

    Great staff and the free breakfast was also a plus. Would definitely recommend.

    Stayed 1 night in Dec 2019


      Please review your “singapore laksa” at your libby restaurant. It is far from what a laksa should be.

      Stayed 2 nights in Dec 2019


      • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

      Disappointing stay

      I have stayed at the Hotel Jen six years in a row but this was my most disappointing one. As the Asean games were operating the hotel was fully booked and check in took a bit longer than normal. I had requested a DVD player for the suite and was asked to wait 10 mins whilst they installed the player but on entering the room there was no player installed. This was not done until the next day after another request to reception. Although I had booked this room 8 months ago I was given a 6th floor room amidst a lot of the athletes and was subjected to a lot of noise from nearby rooms and also the construction site next door.

      Stayed 4 nights in Nov 2019

      5/5 Excellent

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      Stayed 2 nights in Dec 2019

      5/5 Excellent

      • Liked: Staff & service

      kindly supported, and called a known person.

      Stayed 2 nights in Dec 2019

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