Communication, communication, communication!
Clean & pleasant. The VRBO listing gave rise to questions about access to the building, and about parking passes. Despite our question(s), no-one told us the apartment key came with a fob that unlocked the external building doors. If not for a resident talking on his cell-phone on an external balcony, who kindly came down to let us in, we might have been waiting all night outside the building. Instead of all communication going through VRBO's email, it would be preferable to communicate direct with the letting agent, and if he provided a personal cell number for calls & texts.