- Liked: Cleanliness
- Disliked: Staff & service, amenities, property conditions & facilities
On the highway and it is not same as seen on the picture
Book online or call:1-844-709-7928
The overall room was clean and nice. very up to date. my problem came in when it snowed. I couldnt get my car into the parking lot bc the people hadnt came to shovel the snow. When i asked the hotel what i was suppose to do bc i couldnt get to my room. The worker rudly stated that there was nothing he could do. Which was a lie, he jus didnt want to do anything. I had to shovel my way into the hotel. It took me two hours. Even then nobody that worked there offered to help me out. Then when i complained any thing they could do was extended check out since i didnt get into my room until 4 am. I get it snowed but they couldve atleast helped me shovel the snow being that i already paid for my room.
Pros: the room and shower was great.
Cons: staff needs to be more professional including the manager. learn how to talk to people.especially a paying customer.
Location: theres resturant and stuff around. you can easily find something to so and its not that far from palisades mall.