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Gran Melia Fénix - The Leading Hotels of the World

Star Rating
5 out of 5

Information

Reviews

4.6 / 5Wonderful
1,100 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Gym

Map

What's nearby

  • Popular Location
    Paseo del Prado
    11 min walk
  • Popular Location
    Gran Via Street
    15 min walk
  • Popular Location
    Thyssen-Bornemisza National Museum
    16 min walk
  • Airport
    Madrid (MAD-Adolfo Suarez Madrid-Barajas)
    17 min drive

Choose your room

Book online or call:

1-844-709-7928
  • Classic Room

    Room Amenities

    • Sleeps 2
    • 1 Queen Bed
    More details

    Option 1

    Cancellation policy for this rate plan:
    Free cancellation
    Before Sun, Dec 15
    Amenities for this rate plan:
    • Reserve now, pay later
    • Free WiFi
    Price is $212
    per night
    We have 1 left
    It only takes 2 minutes

    Option 2

    Cancellation policy for this rate plan:
    Amenities for this rate plan:
    • Free WiFi
    • Breakfast included
    Price is $265
    per night
    We have 1 left
    It only takes 2 minutes

    Option 3

    Cancellation policy for this rate plan:
    Free cancellation
    Before Sun, Dec 15
    Amenities for this rate plan:
    • Reserve now, pay deposit
    • Free WiFi
    • Breakfast buffet included
    Price is $265
    per night
    We have 1 left
    It only takes 2 minutes

    Option 4

    Cancellation policy for this rate plan:
    Free cancellation
    Before Sun, Dec 15
    Amenities for this rate plan:
    • Reserve now, pay later
    • Free WiFi
    • Half Board
    Price is $356
    per night
    We have 1 left
    It only takes 2 minutes
  • Premium

    Room Amenities

    • City view
    • Sleeps 2
    • 1 Queen Bed OR 2 Twin Beds
    More details

    Option 1

    Cancellation policy for this rate plan:
    Free cancellation
    Before Sun, Dec 15
    Amenities for this rate plan:
    • Reserve now, pay later
    • Free WiFi
    Price is $243
    per night
    It only takes 2 minutes

    Option 2

    Cancellation policy for this rate plan:
    Amenities for this rate plan:
    • Free WiFi
    • Breakfast included
    Price is $295
    per night
    It only takes 2 minutes

    Option 3

    Cancellation policy for this rate plan:
    Free cancellation
    Before Sun, Dec 15
    Amenities for this rate plan:
    • Reserve now, pay deposit
    • Free WiFi
    • Breakfast buffet included
    Price is $295
    per night
    It only takes 2 minutes

    Option 4

    Cancellation policy for this rate plan:
    Free cancellation
    Before Sun, Dec 15
    Amenities for this rate plan:
    • Reserve now, pay later
    • Free WiFi
    • Half Board
    Price is $386
    per night
    It only takes 2 minutes
  • Premium Room (2 Adults + 1 Child)

    Room Amenities

    • Sleeps 3
    • 1 Double Bed and 1 Twin Bed
    More details

    Option 1

    Cancellation policy for this rate plan:
    Free cancellation
    Before Sun, Dec 15
    Amenities for this rate plan:
    • Reserve now, pay later
    • Free WiFi
    Price is $303
    per night
    We have 3 left
    It only takes 2 minutes

    Option 2

    Cancellation policy for this rate plan:
    Free cancellation
    Before Sun, Dec 15
    Amenities for this rate plan:
    • Reserve now, pay later
    • Free WiFi
    • Breakfast buffet included
    Price is $369
    per night
    We have 3 left
    It only takes 2 minutes

    Option 3

    Cancellation policy for this rate plan:
    Free cancellation
    Before Sun, Dec 15
    Amenities for this rate plan:
    • Reserve now, pay later
    • Free WiFi
    • Half Board
    Price is $483
    per night
    We have 3 left
    It only takes 2 minutes
  • Supreme

    Room Amenities

    • Sleeps 2
    • 1 Queen Bed OR 2 Twin Beds
    More details

    Option 1

    Cancellation policy for this rate plan:
    Amenities for this rate plan:
    • Free WiFi
    • Breakfast included
    Price is $324
    per night
    We have 6 left
    It only takes 2 minutes

    Option 2

    Cancellation policy for this rate plan:
    Free cancellation
    Before Sun, Dec 15
    Amenities for this rate plan:
    • Reserve now, pay deposit
    • Free WiFi
    • Breakfast buffet included
    Price is $324
    per night
    We have 6 left
    It only takes 2 minutes

    Option 3

    Cancellation policy for this rate plan:
    Free cancellation
    Before Sun, Dec 15
    Amenities for this rate plan:
    • Reserve now, pay later
    • Free WiFi
    • Half Board
    Price is $415
    per night
    We have 6 left
    It only takes 2 minutes
  • Premium Room (3 Adults)

    Room Amenities

    • Sleeps 3
    • 1 Double Bed and 1 Twin Bed
    More details

    Option 1

    Cancellation policy for this rate plan:
    Free cancellation
    Before Sun, Dec 15
    Amenities for this rate plan:
    • Reserve now, pay later
    • Free WiFi
    Price is $364
    per night
    We have 3 left
    It only takes 2 minutes

    Option 2

    Cancellation policy for this rate plan:
    Free cancellation
    Before Sun, Dec 15
    Amenities for this rate plan:
    • Reserve now, pay later
    • Free WiFi
    • Breakfast buffet included
    Price is $443
    per night
    We have 3 left
    It only takes 2 minutes

    Option 3

    Cancellation policy for this rate plan:
    Free cancellation
    Before Sun, Dec 15
    Amenities for this rate plan:
    • Reserve now, pay later
    • Free WiFi
    • Half Board
    Price is $579
    per night
    We have 3 left
    It only takes 2 minutes
  • Room

    Room Amenities

    • City view
    • Sleeps 2
    • 1 King Bed OR 2 Twin Beds
    More details

    Option 1

    Cancellation policy for this rate plan:
    Amenities for this rate plan:
    • Free WiFi
    • Breakfast included
    Price is $404
    per night
    It only takes 2 minutes

    Option 2

    Cancellation policy for this rate plan:
    Free cancellation
    Before Sun, Dec 15
    Amenities for this rate plan:
    • Reserve now, pay deposit
    • Free WiFi
    • Breakfast buffet included
    Price is $404
    per night
    It only takes 2 minutes

    Option 3

    Cancellation policy for this rate plan:
    Free cancellation
    Before Sun, Dec 15
    Amenities for this rate plan:
    • Reserve now, pay later
    • Free WiFi
    • Half Board
    Price is $495
    per night
    It only takes 2 minutes
  • Deluxe Room (Red Level 2 Adults + 1 child)

    Room Amenities

    • City view
    • Sleeps 3
    • 1 Double Bed and 1 Twin Bed
    More details

    Option 1

    Cancellation policy for this rate plan:
    Free cancellation
    Before Sun, Dec 15
    Amenities for this rate plan:
    • Reserve now, pay later
    • Free WiFi
    • Breakfast buffet included
    Price is $478
    per night
    We have 3 left
    It only takes 2 minutes

    Option 2

    Cancellation policy for this rate plan:
    Free cancellation
    Before Sun, Dec 15
    Amenities for this rate plan:
    • Reserve now, pay later
    • Free WiFi
    • Half Board
    Price is $592
    per night
    We have 3 left
    It only takes 2 minutes
  • Family Room

    Room Amenities

    • Sleeps 4
    • 1 Queen Bed OR 2 Twin Beds
    More details

    Option 1

    Cancellation policy for this rate plan:
    Free cancellation
    Before Sun, Dec 15
    Amenities for this rate plan:
    • Reserve now, pay later
    • Free WiFi
    • Breakfast buffet included
    Price is $485
    per night
    We have 1 left
    It only takes 2 minutes

    Option 2

    Cancellation policy for this rate plan:
    Amenities for this rate plan:
    • Free WiFi
    • Breakfast included
    Price is $485
    per night
    We have 1 left
    It only takes 2 minutes

    Option 3

    Cancellation policy for this rate plan:
    Free cancellation
    Before Sun, Dec 15
    Amenities for this rate plan:
    • Reserve now, pay later
    • Free WiFi
    • Half Board
    Price is $667
    per night
    We have 1 left
    It only takes 2 minutes
  • Family Room

    Room Amenities

    • Sleeps 4
    • 1 Twin Bed OR 2 Twin Beds
    More details

    Option 1

    Cancellation policy for this rate plan:
    Free cancellation
    Before Sun, Dec 15
    Amenities for this rate plan:
    • Reserve now, pay later
    • Free WiFi
    • Breakfast buffet included
    Price is $536
    per night
    We have 1 left
    It only takes 2 minutes

    Option 2

    Cancellation policy for this rate plan:
    Amenities for this rate plan:
    • Free WiFi
    • Breakfast included
    Price is $536
    per night
    We have 1 left
    It only takes 2 minutes

    Option 3

    Cancellation policy for this rate plan:
    Free cancellation
    Before Sun, Dec 15
    Amenities for this rate plan:
    • Reserve now, pay later
    • Free WiFi
    • Half Board
    Price is $718
    per night
    We have 1 left
    It only takes 2 minutes
  • Gran Premium with Jacuzzi Red Level Lounge Access

    Room Amenities

    • City view
    • Sleeps 2
    • 2 Twin Beds OR 1 Queen Bed
    More details

    Option 1

    Cancellation policy for this rate plan:
    Free cancellation
    Before Sun, Dec 15
    Amenities for this rate plan:
    • Reserve now, pay deposit
    • Free WiFi
    • Breakfast buffet included
    Price is $546
    per night
    We have 1 left
    It only takes 2 minutes

    Option 2

    Cancellation policy for this rate plan:
    Amenities for this rate plan:
    • Free WiFi
    • Breakfast included
    Price is $546
    per night
    We have 1 left
    It only takes 2 minutes
  • Deluxe Room (Level 3 Adults)

    Room Amenities

    • City view
    • Sleeps 3
    • 1 Double Bed and 1 Twin Bed
    More details

    Option 1

    Cancellation policy for this rate plan:
    Free cancellation
    Before Sun, Dec 15
    Amenities for this rate plan:
    • Reserve now, pay later
    • Free WiFi
    • Breakfast buffet included
    Price is $552
    per night
    We have 3 left
    It only takes 2 minutes

    Option 2

    Cancellation policy for this rate plan:
    Free cancellation
    Before Sun, Dec 15
    Amenities for this rate plan:
    • Reserve now, pay later
    • Free WiFi
    • Half Board
    Price is $689
    per night
    We have 3 left
    It only takes 2 minutes
  • Junior Suite Red Level Lounge Access

    Room Amenities

    • Sleeps 4
    • 1 Queen Bed and 1 Queen Sofa Bed
    More details

    Option 1

    Cancellation policy for this rate plan:
    Amenities for this rate plan:
    • Free WiFi
    • Breakfast included
    Price is $597
    per night
    We have 1 left
    It only takes 2 minutes

    Option 2

    Cancellation policy for this rate plan:
    Free cancellation
    Before Sun, Dec 15
    Amenities for this rate plan:
    • Reserve now, pay deposit
    • Free WiFi
    • Breakfast buffet included
    Price is $597
    per night
    We have 1 left
    It only takes 2 minutes
  • Deluxe Junior Suite Red Level Lounge Access

    Room Amenities

    • Sleeps 4
    • 1 Queen Bed and 1 Queen Sofa Bed
    More details

    Option 1

    Cancellation policy for this rate plan:
    Amenities for this rate plan:
    • Free WiFi
    • Breakfast included
    Price is $647
    per night
    We have 1 left
    It only takes 2 minutes

    Option 2

    Cancellation policy for this rate plan:
    Free cancellation
    Before Sun, Dec 15
    Amenities for this rate plan:
    • Reserve now, pay deposit
    • Free WiFi
    • Breakfast buffet included
    Price is $647
    per night
    We have 1 left
    It only takes 2 minutes
  • One Bedroom Suite Red Level Lounge Access

    Room Amenities

    • City view
    • Sleeps 4
    • 2 Twin Beds OR 1 Double Bed
    More details

    Option 1

    Cancellation policy for this rate plan:
    Free cancellation
    Before Sun, Dec 15
    Amenities for this rate plan:
    • Reserve now, pay deposit
    • Free WiFi
    • Breakfast buffet included
    Price is $688
    per night
    We have 3 left
    It only takes 2 minutes

    Option 2

    Cancellation policy for this rate plan:
    Amenities for this rate plan:
    • Free WiFi
    • Breakfast included
    Price is $688
    per night
    We have 3 left
    It only takes 2 minutes
  • Suite, 1 Bedroom (Red Level Lounge Access 2 Adults & 1 Child)

    Room Amenities

    • City view
    • Sleeps 3
    • 1 Queen Bed OR 2 Twin Beds
    More details

    Option 1

    Cancellation policy for this rate plan:
    Free cancellation
    Before Sun, Dec 15
    Amenities for this rate plan:
    • Reserve now, pay later
    • Free WiFi
    • Breakfast buffet included
    Price is $761
    per night
    We have 3 left
    It only takes 2 minutes

    Option 2

    Cancellation policy for this rate plan:
    Amenities for this rate plan:
    • Free WiFi
    • Breakfast included
    Price is $761
    per night
    We have 3 left
    It only takes 2 minutes
  • Suite, 1 Bedroom (Red Level Lounge Access 2 Adults & 2 Children)

    Room Amenities

    • City view
    • Sleeps 4
    • 1 Queen Bed OR 2 Twin Beds
    More details

    Option 1

    Cancellation policy for this rate plan:
    Amenities for this rate plan:
    • Free WiFi
    • Breakfast included
    Price is $835
    per night
    We have 3 left
    It only takes 2 minutes

    Option 2

    Cancellation policy for this rate plan:
    Free cancellation
    Before Sun, Dec 15
    Amenities for this rate plan:
    • Reserve now, pay later
    • Free WiFi
    • Breakfast buffet included
    Price is $835
    per night
    We have 3 left
    It only takes 2 minutes
  • Suite, 1 Bedroom (Red Level Lounge Access 3Adults & 1Child)

    Room Amenities

    • City view
    • Sleeps 4
    • 1 Queen Bed OR 2 Twin Beds
    More details

    Option 1

    Cancellation policy for this rate plan:
    Free cancellation
    Before Sun, Dec 15
    Amenities for this rate plan:
    • Reserve now, pay later
    • Free WiFi
    • Breakfast buffet included
    Price is $909
    per night
    We have 3 left
    It only takes 2 minutes

    Option 2

    Cancellation policy for this rate plan:
    Amenities for this rate plan:
    • Free WiFi
    • Breakfast included
    Price is $909
    per night
    We have 3 left
    It only takes 2 minutes
  • Penthouse (Suite Red Level Lounge Access 4Adults)

    Room Amenities

    • City view
    • Sleeps 4
    • 1 Queen Bed OR 2 Twin Beds
    More details
    Cancellation policy for this rate plan:
    Free cancellation
    Before Sun, Dec 15
    Amenities for this rate plan:
    • Reserve now, pay later
    • Free WiFi
    • Breakfast included
    Price is $1,021
    per night
    We have 1 left
    It only takes 2 minutes
  • Penthouse (2 Adults + 1 Child)

    Room Amenities

    • City view
    • Sleeps 3
    • 1 Double Bed and 1 Twin Bed
    More details
    Cancellation policy for this rate plan:
    Free cancellation
    Before Sun, Dec 15
    Amenities for this rate plan:
    • Reserve now, pay later
    • Free WiFi
    • Breakfast buffet included
    Price is $1,095
    per night
    We have 1 left
    It only takes 2 minutes
  • Suite, 2 Bedrooms

    Room Amenities

    • City view
    • Sleeps 4
    • 4 Twin Beds OR 2 Queen Beds
    More details

    Option 1

    Cancellation policy for this rate plan:
    Free cancellation
    Before Sun, Dec 15
    Amenities for this rate plan:
    • Reserve now, pay later
    • Free WiFi
    • Breakfast buffet included
    Price is $1,163
    per night
    We have 1 left
    It only takes 2 minutes

    Option 2

    Cancellation policy for this rate plan:
    Amenities for this rate plan:
    • Free WiFi
    • Breakfast included
    Price is $1,163
    per night
    We have 1 left
    It only takes 2 minutes
  • Penthouse (2 Adults + 2 Children)

    Room Amenities

    • City view
    • Sleeps 4
    • 1 Queen Bed OR 2 Twin Beds
    More details
    Cancellation policy for this rate plan:
    Free cancellation
    Before Sun, Dec 15
    Amenities for this rate plan:
    • Reserve now, pay later
    • Free WiFi
    • Breakfast included
    Price is $1,169
    per night
    We have 1 left
    It only takes 2 minutes
  • Suite, 2 Bedrooms (Red Level 4 Adults + 1 Child)

    Room Amenities

    • City view
    • Sleeps 5
    • 2 Double Beds and 1 Twin Bed
    More details
    Cancellation policy for this rate plan:
    Free cancellation
    Before Sun, Dec 15
    Amenities for this rate plan:
    • Reserve now, pay later
    • Free WiFi
    • Breakfast buffet included
    Price is $1,237
    per night
    We have 1 left
    It only takes 2 minutes
  • Penthouse (3 Adults + 1 Child)

    Room Amenities

    • City view
    • Sleeps 4
    • 1 Queen Bed OR 2 Twin Beds
    More details
    Cancellation policy for this rate plan:
    Free cancellation
    Before Sun, Dec 15
    Amenities for this rate plan:
    • Reserve now, pay later
    • Free WiFi
    • Breakfast included
    Price is $1,243
    per night
    We have 1 left
    It only takes 2 minutes
  • Suite, 2 Bedrooms (Red Level (5 Adults ))

    Room Amenities

    • City view
    • Sleeps 5
    • 2 Double Beds and 1 Twin Bed
    More details
    Cancellation policy for this rate plan:
    Free cancellation
    Before Sun, Dec 15
    Amenities for this rate plan:
    • Reserve now, pay later
    • Free WiFi
    • Breakfast buffet included
    Price is $1,310
    per night
    We have 1 left
    It only takes 2 minutes
  • Suite

    Room Amenities

    • City view
    • Sleeps 2
    • 2 Twin Beds OR 1 Double Bed
    More details

    Option 1

    Cancellation policy for this rate plan:
    Amenities for this rate plan:
    • Free WiFi
    • Breakfast included
    Price is $1,830
    per night
    We have 1 left
    It only takes 2 minutes

    Option 2

    Cancellation policy for this rate plan:
    Free cancellation
    Before Sun, Dec 15
    Amenities for this rate plan:
    • Reserve now, pay deposit
    • Free WiFi
    • Breakfast buffet included
    Price is $1,830
    per night
    We have 1 left
    It only takes 2 minutes
  • One Bedroom Master Suite Red Level (2Adults & 1Kid)

    Room Amenities

    • City view
    • Sleeps 3
    • 1 Queen Bed OR 2 Twin Beds
    More details
    Cancellation policy for this rate plan:
    Free cancellation
    Before Sun, Dec 15
    Amenities for this rate plan:
    • Reserve now, pay later
    • Free WiFi
    • Breakfast included
    Price is $1,904
    per night
    We have 1 left
    It only takes 2 minutes
  • Suite

    Room Amenities

    • City view
    • Sleeps 3
    • 1 Queen Bed OR 2 Twin Beds
    More details
    Cancellation policy for this rate plan:
    Free cancellation
    Before Sun, Dec 15
    Amenities for this rate plan:
    • Reserve now, pay later
    • Free WiFi
    • Breakfast included
    Price is $1,978
    per night
    We have 1 left
    It only takes 2 minutes
  • Presidential Penthouse Suite Red Level Lounge Access

    Room Amenities

    • City view
    • Sleeps 2
    • 1 Queen Bed
    More details
    Cancellation policy for this rate plan:
    Free cancellation
    Before Sun, Dec 15
    Amenities for this rate plan:
    • Reserve now, pay deposit
    • Free WiFi
    • Breakfast included
    Price is $3,549
    per night
    We have 1 left
    It only takes 2 minutes

About this area

Madrid

Located in Madrid's Salamanca neighborhood, Gran Melia Fénix - The Leading Hotels of the World is near a metro station. The area's natural beauty can be seen at El Retiro Park and Plaza de España, while Thyssen-Bornemisza National Museum and Prado Museum are cultural highlights. Check out an event or a game at Las Ventas, and consider making time for Madrid Zoo Aquarium, a top attraction not to be missed. Our guests appreciate the hotel's central location for the sightseeing. It's also convenient to public transportation: Colon Station is 4 minutes by foot and Serrano Station is 5 minutes.

What's nearby

  • Popular Location
    Paseo del Prado - 11 min walk
  • Popular Location
    El Retiro Park - 12 min walk
  • Popular Location
    Gran Via Street - 15 min walk
  • Popular Location
    Thyssen-Bornemisza National Museum - 16 min walk
  • Popular Location
    Prado Museum - 19 min walk

Getting around

  • Colon Station - 4 min walk
  • Madrid Recoletos Station - 5 min walk
  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 16 min drive

Restaurants

  • DRY Martini – Cocktail bar.

About this property

Gran Melia Fénix - The Leading Hotels of the World

This smoke-free hotel features a restaurant, a health club, and a bar/lounge. WiFi in public areas is free. Additionally, a coffee shop/café, a snack bar/deli, and a rooftop terrace are onsite. All 203 soundproofed rooms feature free WiFi and 24-hour room service. Guests can enjoy deep soaking tubs, and other standard amenities include DVD players, minibars, and plasma TVs.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
  • The property is a member of the Leading Hotels of the World.

Policies

Check-in

Check-in between 3 PM - midnight
Express check-in

Special check-in instructions

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

Check-out before noon
Express check-out

Children and extra beds

  • Children are welcome.

Pets

  • Pets not allowed

Property payment types

Diners Club
JCB International
Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 30 per person (approximately)
  • Airport shuttle fee: EUR 105 per vehicle (one way)
  • Self parking fee: EUR 35.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking: EUR 35.00 per day
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Breakfast available for a fee: EUR 30 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Fitness center

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • DVD player
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • French
  • Italian
  • Spanish

Business services

  • 24-hour business center
  • 1 meeting room
  • Conference space (1292 square feet)

Outdoors

  • Rooftop terrace

Spa

  • Body treatments
  • Facials
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead

Entertainment

  • 37-inch plasma TV
  • DVD player
  • Satellite channels

Food and drink

  • Minibar

More

  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Nearby things to do

Where to eat

4.6

Wonderful

5 - Excellent
747
4 - Good
275
3 - Okay
58
2 - Mediocre
9
1 - Poor
11
4.8
Cleanliness
4.7
Service and Staff
4.5
Amenities
4.5
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent again

This was a return visit, again staying at the Red Level. The rooms are super comfortable and service at Red Level impeccable. The variety of food available in the Red Level lounge has greatly improved , delicious little filled rolls, quiche and cake amongst many other offerings. My only criticism would be the breakfast buffet served on the ground floor. The service was very poor and breakfast offerings not very appetising. We waited ages for plates to be cleared and to get served coffees by a very dis-interested waitress. Apart from this minor complaint, all else was wonderful. We would definitely return!

Stayed 3 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Very good choice of hotel . Great service and excellent ubication

Stayed 5 nights in Nov 2019

3/5

  • Liked: Cleanliness, property conditions & facilities

The food at the hotel is terrible (choices and quality). Most of the staff do not speak English.

Stayed 7 nights in Nov 2019

5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 5 nights in Nov 2019

    5/5 Excellent

      This traveler didn’t leave comments with their review
      Stayed 6 nights in Nov 2019

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