All staff were very nice and willing to help with anything required.. Rooms were good. We didn’t have breakfast included, but it looked ok. Although the pool itself was nice, the biggest disappointment of our stay was that pool is located in total SHADE for most of the day. It is located in a courtyard surrounded by 3 walls. The pool receives slivers of sun which move throughout the day, it was mostly impossible to enjoy relaxing poolside on a lounger in the sun. Guests would drag loungers to the very small area that was sunny and accommodated few. Very unfortunate.