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The Queen Mary

Star Rating
3 out of 5

Information

Reviews

3.7 / 5Good
9,502 reviews

Amenities

  • Free WiFi
  • Pet Friendly
  • Restaurant
  • Gym

Map

What's nearby

  • Popular Location
    RMS Queen Mary
    1 min walk
  • Popular Location
    Long Beach Cruise Terminal
    4 min walk
  • Popular Location
    Shoreline Village
    4 min drive
  • Airport
    Los Angeles, CA (LAX-Los Angeles Intl.)
    26 min drive

Book online or call:

1-844-709-7928

Your dates need to occur after 2019-12-16. Try updating your dates to see prices for your trip.

    About this area

    Long Beach

    Located in Long Beach, The Queen Mary is in the city center and on the waterfront. Walter Pyramid and USS Iowa are notable landmarks, and some of the area's activities can be experienced at Long Beach Cruise Terminal and World Cruise Center. Check out an event or a game at Dignity Health Sports Park, and consider making time for Aquarium of the Pacific, a top attraction not to be missed. Our guests appreciate the hotel's location for the nightlife and sightseeing.

    What's nearby

    • Popular Location
      RMS Queen Mary - 1 min walk
    • Popular Location
      Long Beach Cruise Terminal - 4 min walk
    • Popular Location
      Long Beach Convention and Entertainment Center - 3 min drive
    • Popular Location
      Aquarium of the Pacific - 3 min drive
    • Popular Location
      Shoreline Village - 4 min drive

    Getting around

    • Commerce Station - 30 min drive
    • Los Angeles, CA (LAX-Los Angeles Intl.) - 26 min drive

    About this property

    The Queen Mary

    3 restaurants, 3 bars/lounges, and a 24-hour health club are available at this smoke-free hotel. WiFi in public areas is free. Additionally, 3 coffee shops/cafés, a snack bar/deli, and a rooftop terrace are onsite. All 346 individually decorated rooms feature free WiFi and pillowtop beds. For a bit of entertainment, guests will have flat-screen TVs with satellite channels, and other amenities include in-room massages and hair dryers.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Self parking: USD 25.00 per night
    • Valet parking: USD 30.00 per night

    Food and drink

    • Buffet breakfast available for a fee daily 6:30 AM–10 AM: USD 26 per person
    • 3 restaurants and 3 coffee shops
    • 3 bars/lounges

    Things to do

    • 24-hour health club
    • Shopping

    Family friendly

    • Dry cleaning service
    • Refrigerator (on request)
    • Rollaway/extra beds (surcharge)
    • Snack bar/deli

    Conveniences

    • ATM/banking services
    • Ballroom
    • Banquet hall
    • Elevator
    • Front-desk safe
    • Gift shop/newsstand
    • Reception hall
    • Vending machine

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry cleaning service
    • Hair salon
    • Luggage storage
    • Multilingual staff
    • Porter/bellhop
    • Tour/ticket assistance
    • Wedding services

    Languages spoken

    • English
    • French
    • Spanish

    Business services

    • Computer station
    • Meeting rooms
    • Conference space

    Outdoors

    • Rooftop terrace

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • Roll-in shower
    • Wheelchair-accessible parking

    More

    • Smoke-free property

    Room amenities

    Bedroom

    • Pillow-top mattress
    • Rollaway/extra beds (surcharge)

    Bathroom

    • Designer toiletries
    • Hair dryer
    • Shower/tub combination

    Entertainment

    • 32-inch flat-screen TV
    • Cable/satellite channels
    • Premium channels

    Food and drink

    • Refrigerator (on request)

    More

    • Connecting rooms available
    • In-room massage
    • Individually decorated
    • Iron/ironing board (on request)
    • Phone

    Nearby things to do

    Activities

    5 - Excellent
    2,922
    4 - Good
    3,294
    3 - Okay
    1,789
    2 - Mediocre
    897
    1 - Poor
    600
    3.9
    Cleanliness
    3.9
    Service and Staff
    3.5
    Amenities
    3.5
    Property condition

    2/5

    • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Everything was an extra charge. Rooms were in defiant need of remodeling. Wallpaper was pealing off TV cabinet was broken. Overhead light kept buzzing, just to name a few. On our second night stay at 1:445 in the morning the fire alarm went off, with Instructions to evacuate the ship and not use the elevators. We were traveling with six children three of them under the age of two. Trying to find coats and shoes with six Hysterical children crying and scared out of their minds when your all waken from a deep sleep was a nightmare. Once we got down the stairwell to the emergency exit and the doors closed behind us

    Stayed 2 nights in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities

    It was an awesomely nostalgic experience that I will remember

    Stayed 1 night in Dec 2019

    2/5

    • Liked: Cleanliness, staff & service
    • Disliked: Amenities

    Apparently they ran out of rooms with heaters. At least they could of offered a space heater possibly?

    Stayed 1 night in Dec 2019

    5/5 Excellent

    • Liked: Staff & service, room comfort

    Fees are 🤔

    The Experience is amazing. Being chatged $18.95 a day was not. Since i dud not utilize any accomodations. Was there on business... So maybe there can be a way to waive. I get the $75 in fees but everyday is ridiculous... Just put a block on the number charged to the room. I get it. But on business i pay all thru debit .. need to fix it that

    Stayed 3 nights in Dec 2019

    5/5 Excellent

    • Liked: Staff & service, property conditions & facilities

    The whole atmosphere was great! The design and everything overall.

    Stayed 1 night in Dec 2019

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