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Sheraton Universal Hotel

Star Rating
4 out of 5

Information

Reviews

4.1 / 5Very Good
1,330 reviews

Amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Universal Studios Hollywood™
    3 min walk
  • Popular Location
    Warner Brothers Studio
    5 min drive
  • Popular Location
    Hollywood Bowl
    5 min drive
  • Airport
    Los Angeles, CA (LAX-Los Angeles Intl.)
    36 min drive
Photo gallery

Choose your room

Book online or call:

1-844-709-7928

Your dates need to occur after 2019-09-16. Try updating your dates to see prices for your trip.

    About this area

    Universal City

    Located in Universal City, Sheraton Universal Hotel is near a metro station and near theme parks. Hollywood Bowl and Dolby Theater are cultural highlights, and some of the area's popular attractions include Universal Studios Hollywood™ and Warner Brothers Studio. Looking to enjoy an event or a game? See what's going on at Dodger Stadium or Staples Center. Our guests appreciate the hotel's central location.

    What's nearby

    • Popular Location
      Universal Studios Hollywood™ - 3 min walk
    • Popular Location
      Warner Brothers Studio - 5 min drive
    • Popular Location
      Hollywood Bowl - 5 min drive
    • Popular Location
      TCL Chinese Theatre - 6 min drive
    • Popular Location
      Hollywood Sign - 10 min drive

    Getting around

    • Universal City Station - 5 min walk
    • Burbank Bob Hope Airport Station - 8 min drive
    • Los Angeles, CA (LAX-Los Angeles Intl.) - 36 min drive

    Restaurants

    • The California's – Restaurant offering American cuisine. Serves breakfast and lunch daily. Reservations required.
    • Poolside Lounge – Poolside restaurant with a bar. Serves light fare daily.
    • In the Mix – Bar. Open daily.

    About this property

    Sheraton Universal Hotel

    Along with a restaurant, this smoke-free hotel has an outdoor pool and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a spa tub, and valet parking. All 457 rooms offer free WiFi and free wired Internet, LCD TVs with cable channels, and comforts like premium bedding and down comforters. Guests will also find refrigerators, room service, and coffee makers.

    Renovations and closures

    The property will be renovating from 22 August 2019 to 22 October 2019 (completion date subject to change). The following areas are affected:
    • Elevator
    During renovations, the hotel will make every effort to minimize noise and disturbance.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi, Free wired Internet
    • Available in some public areas: Free WiFi

    Parking

    • Self parking (surcharge)
    • Valet parking (surcharge)

    Food and Drink

    • Food and drink
    • Full breakfast available for a fee daily 5:30 AM–10:30 AM: USD 21-34 per person
    • 1 restaurant
    • 1 bar
    • Room service available

    Things to do

    • Pool
    • Spa tub
    • Fitness center/gym

    Family friendly

    • Refrigerator
    • Outdoor pool
    • Free WiFi

    Conveniences

    • Gift shops and newsstand
    • Elevator/lift

    Guest Services

    • Luggage storage
    • Laundry service
    • 24-hour front desk
    • Daily housekeeping
    • Concierge
    • Tours/ticket assistance
    • Multilingual staff
    • Porter/bellhop

    Business Services

    • Conference space
    • Business Center

    Accessibility

    If you have requests for specific accessibility needs, please note them at check-out when you book your room.
    • Wheelchair accessible path of travel
    • Accessible bathroom
    • Roll-in shower
    • Wheelchair accessible parking
    • In-room accessibility
    • Assistive listening devices available

    Room amenities

    Bedroom

    • Premium bedding
    • Air conditioning
    • Rollaway beds (surcharge)

    Bathroom

    • Hair dryer
    • Private bathroom
    • Towels
    • Free toiletries

    Entertainment

    • Flat-screen TV
    • Cable channels

    Food and Drink

    • Coffee/tea maker
    • Refrigerator

    More

    • In-room safe
    • Iron/ironing boards
    • Connecting/adjoining rooms available
    • Desk

    Nearby things to do

    Activities

    An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
    • Golfing nearby

    Where to eat

    Where to eat
    The California's – Restaurant offering American cuisine. Serves breakfast and lunch daily. Reservations required.
    Poolside Lounge – Poolside restaurant with a bar. Serves light fare daily.
    In the Mix – Bar. Open daily.
    4.1

    Very Good

    5 - Excellent
    590
    4 - Good
    411
    3 - Okay
    184
    2 - Mediocre
    96
    1 - Poor
    49
    4.3
    Cleanliness
    4.2
    Service and Staff
    4.0
    Amenities
    4.0
    Property condition

    5/5 Excellent

    It was a very lovely room and check in was a easy experience

    Stayed 1 night in Sep 2019

    4/5 Good

    Quick Trip to Universal Studios Halloween Horror

    I had a nice experience. Although, I had an issue with the bathroom and telephone not working properly. The Assistant Front Office Manager Nahid Akbar was very helpful and attentive to my issues. He made my stay a nice experience. We will be returning to this location in the future.

    Stayed 2 nights in Sep 2019

    5/5 Excellent

    The elevators not working was a pain but it wasn’t their fault.

    Stayed 2 nights in Sep 2019

    4/5 Good

    We stayed there for 3 nights and everything was good except for elevators under construction and there should be a

    Stayed 3 nights in Sep 2019

    3/5

    We got there and two of the elevators were not working which was quite inconvenient. The rooms were spacious but the staff were not willing to go the extra mile to answer any questions or provide support. This stay did not live up to previous Sheraton hotel experiences.

    Stayed 3 nights in Sep 2019

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