- Liked: Staff & service
- Disliked: Property conditions & facilities
I realize that Best Western have their reason for having a connecting door to the adjoining room, but if I had known this before, I would not have stayed at this hotel. Firstly, it undermines my sense of security since there isn't a deadbolt that I may use and I don't know who has the key to the door. Secondly, the occupant/s of the adjoining room had their television on through-out the entire night and I heard it through this adjoining closed door and it disturbed my sleep. Hence, my disappointment.