- Disliked: Amenities, property conditions & facilities
We didn't enjoy our stay there though staff were friendly. I booked a twin room but was told only double room left when checking in, can only change to twin room the next day. The rooms were not clean enough either, with hairs in the bed sheet and the room gave off an unpleasant smell - like shit smell to be honest, rooms were very small and even no desk in the room. The staffs were helpful indeed but some of them didn't speak good English. Location is good with easy access to underground and National Express bus stop (Earls Court) if you travel to London, free luggage store before check in and after check out is also available. Overall not strongly recommend if you don't have a better choice.