- Disliked: Staff & service, property conditions & facilities, room comfort
A 2* hotel
Have been working in hotels for many years myself. First and last time to use this chain and book accommodation here. Bad maintained property, front office customer service under zero. Not clear information and staff support is provided. Very old and uncomfortable mattress. Very poor quality breakfast for what they sell as 4* hotel too. Felt bad due to their scrambled eggs, maybe for the poor double cream used to made them?! The only good points of this poor stay were the night F&B staff Vishal who attended us and the lovely Rumanian lady that walked us to the table and charged us at the end of the dinner.