Photo gallery

Hyatt Place West London/Hayes

Star Rating
4 out of 5



4.1 / 5Very Good
812 reviews


  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Gym


What's nearby

  • Airport
    London (LHR-Heathrow)
    12 min drive
  • Popular Location
    Twickenham Stadium
    13 min drive
  • Popular Location
    Hampton Court Palace
    19 min drive
  • Popular Location
    Wembley Stadium
    25 min drive

Book online or call:


Your dates need to occur after 2019-12-12. Try updating your dates to see prices for your trip.

    About this area


    Located in Hayes, Hyatt Place West London/Hayes is in an area with good airport proximity and shopping. Kew Palace and Hampton Court Palace are notable landmarks, and the area's natural beauty can be seen at Royal Botanic Gardens, Kew and Kensington Gardens. Check out an event or a game at Twickenham Stadium, and consider making time for Stamford Bridge Stadium, a top attraction not to be missed.

    What's nearby

    • Popular Location
      Twickenham Stadium - 13 min drive
    • Popular Location
      Hampton Court Palace - 19 min drive
    • Popular Location
      Kensington Palace - 21 min drive
    • Popular Location
      Windsor Castle - 22 min drive
    • Popular Location
      Wembley Stadium - 25 min drive

    Getting around

    • Northolt Underground Station - 6 min drive
    • Hayes & Harlington Station - 7 min drive
    • London (LHR-Heathrow) - 12 min drive


    • Gallery Cafe – Restaurant offering international cuisine. Serves breakfast, dinner, and light fare daily. Kids' menu available.
    • Coffee to Cocktails Bar – Lobby lounge. Open daily.
    • 24/7 Gallery Market – Bar offering Modern European cuisine. Serves light fare daily. Open 24 hours.

    About this property

    Hyatt Place West London/Hayes

    Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a coffee shop/café, a snack bar/deli, and a 24-hour business center are onsite. All 170 rooms feature comforts like pillowtop beds and Egyptian cotton sheets, while conveniences include sofa beds and refrigerators. Free WiFi and coffee makers are standard, as are flat-screen TVs with digital channels.

    Property amenities


    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi and wired Internet

    Parking and transportation

    • Self parking: GBP 13 per night
    • Electric car charging station

    Food and drink

    • Full breakfast available for a fee daily 6 AM–10 AM: GBP 13.50 per person
    • 1 restaurant and 1 coffee shop/café
    • 1 bar
    • Free daily reception
    • Coffee/tea in common area(s)

    Things to do

    • 24-hour fitness center

    Family friendly

    • Dry cleaning service
    • Free cribs/infant beds
    • Grocery/convenience store
    • Laundry facilities
    • Refrigerator
    • Snack bar/deli
    • Sofa bed


    • Banquet hall
    • Elevator
    • Free newspapers in lobby
    • Grocery/convenience store

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry cleaning service
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Tour/ticket assistance

    Languages spoken

    • Bulgarian
    • Chinese
    • Czech
    • English
    • Estonian
    • French
    • German
    • Greek
    • Hindi
    • Italian
    • Japanese
    • Lithuanian
    • Macedonian
    • Portuguese
    • Russian
    • Serbian
    • Spanish
    • Ukrainian

    Business services

    • 24-hour business center
    • 4 meeting rooms
    • Computer station
    • Conference center (1593 square feet of space)


    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible path of travel
    • Assistive listening devices available


    • Fireplace in lobby
    • Smoke-free property
    • TV in lobby

    Room amenities


    • Air conditioning
    • Blackout drapes/curtains
    • Climate control (heating)
    • Sofa bed double
    • Egyptian cotton sheets
    • Free cribs/infant beds
    • Pillow-top mattress
    • Premium bedding


    • Bathrobes
    • Designer toiletries
    • Hair dryer
    • Shower


    • 42-inch flat-screen TV
    • Cable/satellite channels

    Food and drink

    • Coffee/tea maker
    • Refrigerator


    • Connecting rooms available
    • Desk
    • Free newspapers
    • Iron/ironing board
    • Laptop-compatible safe
    • Phone

    Nearby things to do

    Where to eat


    Very Good

    5 - Excellent
    4 - Good
    3 - Okay
    2 - Mediocre
    1 - Poor
    Service and Staff
    Property condition


    • Liked: Cleanliness, property conditions & facilities
    • Disliked: Staff & service

    The night I checked in at, reception they told me breakfast is until 10:30am. When I went at 10:05am in the morning, they said breakfast is closed and the breakfast time is until 10am only. Then the kitchen staff told me to wait for few min will sort it out as there is a miss communication. Then they never showed up to sort this out. Then I went to reception to inform about this, they told me will sort the breakfast and they made me wait for 30 min to sort it out.

    Stayed 1 night in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The rooms were very spacious. Nice & clean. The only thing I didn’t like was the lack off lighting. The lights in the room wasn’t very bright and were dim especially when your trying to apply makeup.

    Stayed 1 night in Dec 2019


    • Disliked: Amenities

    The rooms are nice and spacious and overall in a good condition. The let downs were TV kept freezing all evening. Bath mat was torn and I nearly fell as I caught my toe in it. The shower tray kept flooding. A clerk did come change the bath mat and check wiring for TV( which continued to freeze). Parking is expensive.

    Stayed 1 night in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 1 night in Dec 2019


      Poor overall - restaurant and breakfast service is mediocre.poorly maintained rooms with mould in the bathrooms.

      Stayed 1 night in Nov 2019

      Tell us how we can improve our site