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Mercure Leicester The Grand Hotel

Star Rating
4 out of 5

Information

Reviews

3.5 / 5Good
550 reviews

Amenities

  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast Available

Map

What's nearby

  • Popular Location
    Curve Theatre
    4 min walk
  • Popular Location
    Leicester Market
    4 min walk
  • Popular Location
    Leicester Town Hall
    4 min walk
  • Airport
    Birmingham (BHX)
    41 min drive

Book online or call:

1-844-709-7928

Your dates need to occur after 2019-11-12. Try updating your dates to see prices for your trip.

    About this area

    Leicester

    Located in Leicester, Mercure Leicester The Grand Hotel is in the city center and near a train station. New Walk Museum and National Space Centre are cultural highlights, and some of the area's notable landmarks include Leicester Cathedral and Jewry Wall. Looking to enjoy an event or a game while in town? See what's happening at Walkers Stadium or Grace Road.

    What's nearby

    • Popular Location
      Curve Theatre - 4 min walk
    • Popular Location
      Leicester Market - 4 min walk
    • Popular Location
      Leicester Town Hall - 4 min walk
    • Popular Location
      New Walk Museum - 8 min walk
    • Popular Location
      Haymarket Shopping Centre - 11 min walk

    Getting around

    • Leicester Station - 6 min walk
    • Birmingham (BHX) - 41 min drive

    Restaurants

    • Marcos New York Italian – Restaurant offering Italian cuisine. Serves breakfast, lunch, and dinner daily.

    About this property

    Mercure Leicester The Grand Hotel

    This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, 24-hour room service, and conference space. All 104 rooms offer free WiFi, 24-hour room service, and LED TVs with digital channels. Other amenities available to guests include coffee makers, hair dryers, and phones.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Self parking: GBP 10.00 per night

    Food and drink

    • Buffet breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:30 AM–10:30 AM on weekends: GBP 15.95 per person
    • 1 restaurant
    • 1 bar
    • 24-hour room service

    Things to do

    • Fitness center

    Family friendly

    • Dry cleaning service
    • Laundry facilities

    Conveniences

    • Ballroom
    • Banquet hall
    • Elevator
    • Free newspapers in lobby
    • Front-desk safe

    Guest services

    • 24-hour front desk
    • Daily housekeeping
    • Dry cleaning service
    • Laundry facilities
    • Multilingual staff
    • Wedding services

    Languages spoken

    • English
    • Polish
    • Romanian
    • Spanish

    Business services

    • 10 meeting rooms
    • Conference space

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Assistive listening devices available
    • Braille signage

    More

    • Smoke-free property

    Room amenities

    Bathroom

    • Bathtub or shower
    • Free toiletries
    • Hair dryer

    Entertainment

    • 30-inch LED TV
    • Digital channels

    Food and drink

    • Coffee/tea maker

    More

    • Connecting rooms available
    • Desk
    • Iron/ironing board (on request)
    • Phone

    Nearby things to do

    Where to eat

    • Marcos New York Italian – Restaurant offering Italian cuisine. Serves breakfast, lunch, and dinner daily.
    5 - Excellent
    108
    4 - Good
    206
    3 - Okay
    140
    2 - Mediocre
    63
    1 - Poor
    33
    3.8
    Cleanliness
    3.9
    Service and Staff
    3.2
    Amenities
    3.3
    Property condition

    1/5

    Room was terrible, old and run down. Carpet was bumpy all over, dirty curtains in the bathroom windows, the bathroom floor grimy..dirty grout...horrid dirty, old bathroom door at the corners - must be changed. To top it all off they have the heating on a timer so when we were ready to sleep it was off and cold they had to bring an extra duvet as Reception said they had no more portable heaters. At £118 for the night absolutely shocked at the amount of issues and the condition of the rooms. Appalling. If it wasn't a one night stay would've demanded my money back and gone elsewhere!

    Stayed 1 night in Nov 2019

    3/5

    First they gave me a room with a single bed, so I went down to complain and got a room i'd asked for (Q or K bed). I said there was no air con control in my room. "Oh no, there is none." why not? "Because this hotel is 'listed' but we could send up a fan if you want." He was serious, a fan in the middle of winter. the heating system never worked in my room.

    Stayed 2 nights in Oct 2019

    5/5 Excellent

    Perfect Location

    Really fantastic location right in the centre of town. The reception area and bar is really lovely. The rooms could do with a freshen up to be as luxurious as the reception/bar area feels. It’s a shame the rooms don’t match the rest of the hotel. We have stayed here twice now as the location is perfect with a huge amount of parking available in a secure car park behind the hotel for £10 per night which is very reasonable for a city centre location. We will definitely stay here again but a freshen up of the rooms would be great.

    Stayed 1 night in Nov 2019

    1/5

    The rooms were very shabby. It was dirty. There was what looked llke blood on the tills in the bathroom. The netting does not appear to ever have been washed. Not good. I was charged £10.00 for parking. I was chsr

    Stayed 1 night in Nov 2019

    4/5 Good

    This traveler didn’t leave comments with their review
    Stayed 2 nights in Oct 2019

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