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Reviews

4.5 / 5Excellent
1,770 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Jpark Island Waterpark
    5 min drive
  • Popular Location
    Mactan Marina Mall
    7 min drive
  • Popular Location
    Cebu Yacht Club
    8 min drive
  • Airport
    Cebu (CEB-Mactan - Cebu Intl.)
    9 min drive

Book online or call:

1-844-709-7928

Your dates need to occur after 2020-02-21. Try updating your dates to see prices for your trip.

    About this area

    Lapu-Lapu

    Located in Lapu-Lapu, Shangri-La's Mactan Resort & Spa is in the business district and on a private beach. Fuente Osmena Circle and Heritage of Cebu Monument are notable landmarks, and travelers looking to shop may want to visit SM City Cebu and Ayala Center. Traveling with kids? Consider Cebu Ocean Park, or check out an event or a game at Cebu Coliseum.

    Popular Location

    What's nearby

    • Jpark Island Waterpark - 5 min drive
    • Mactan Marina Mall - 7 min drive
    • Cebu Yacht Club - 8 min drive
    • Gaisano Grand Mall Mactan - 8 min drive
    • J Centre Mall - 13 min drive

    Getting around

    • Cebu (CEB-Mactan - Cebu Intl.) - 9 min drive

    Restaurants

    • Venue 1 – Serves breakfast and lunch.

    About this property

    Shangri-La's Mactan Resort & Spa

    Catch some rays on Shangri-La's Mactan Resort & Spa's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 5 restaurants. All 530 rooms feature thoughtful touches like bathrobes and slippers, plus free WiFi, free wired Internet, and LED TVs with digital channels. Guests will also find balconies, 24-hour room service, and minibars.

    Awards and affiliations

    • Shangri-La's Mactan Resort & Spa is listed in the 2015 Condé Nast Traveler Top 100 List.

    Property amenities

    Internet

    Available in all rooms: Free WiFi and wired Internet
    Available in some public areas: Free WiFi and wired Internet

    Parking and transportation

    Free self parking
    24-hour roundtrip airport shuttle (surcharge)
    Airport shuttle at scheduled times
    Limo/town car service
    Shopping center shuttle (surcharge)

    Food and drink

    Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: PHP 1456 for adults and PHP 728 for children
    5 restaurants and 2 coffee shops
    3 bars/lounges and 1 poolside bar
    24-hour room service
    Coffee/tea in common area(s)

    Things to do

    2 outdoor pools
    Arcade/game room
    Canoeing
    Children's pool
    Fitness center
    Full-service spa
    Kayaking
    Mini golf
    Motor boating
    Outdoor tennis court
    Playground
    Sailing
    Sauna
    Scuba diving
    Snorkeling
    Spa tub
    Steam room
    Tennis
    Volleyball

    Family friendly

    2 outdoor pools
    Arcade/game room
    Babysitting/childcare (surcharge)
    Children's club (surcharge)
    Children's pool
    Cribs/infant beds (surcharge)
    Dry cleaning service
    In-room child care (surcharge)
    Laundry facilities
    Mini golf
    Playground
    Rollaway/extra beds (surcharge)
    Supervised childcare/activities (surcharge)

    Conveniences

    ATM/banking services
    Ballroom
    Elevator
    Free newspapers in lobby
    Front-desk safe
    Gift shop/newsstand

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Hair salon
    Laundry facilities
    Luggage storage
    Multilingual staff
    Porter/bellhop
    Tennis lessons
    Tour/ticket assistance
    Turndown service
    Wedding services

    Languages spoken

    Chinese
    English
    Filipino
    Japanese
    Korean
    Russian

    Business services

    Business center
    Meeting rooms
    Conference space

    Outdoors

    Beach loungers
    Beach umbrellas
    Free beach cabanas
    Garden
    Private beachfront location
    Terrace

    Spa

    Aromatherapy
    Body treatments
    Body wraps
    Couples treatment room(s)
    Detox wraps
    Facials
    Hydrotherapy
    Massage - prenatal
    Massage - Thai
    Massage/treatment rooms
    Reflexology

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Wheelchair-accessible parking
    Wheelchair-accessible path of travel

    More

    Beach towels
    Designated smoking areas (fines apply)

    Room amenities

    Bedroom

    Air conditioning
    Blackout drapes/curtains
    Cribs/infant beds (surcharge)
    Rollaway/extra beds (surcharge)

    Bathroom

    Bathrobes
    Free toiletries
    Hair dryer
    Shower/tub combination

    Entertainment

    42-inch LED TV
    Digital channels

    Food and drink

    Coffee/tea maker
    Free bottled water
    Minibar

    Outdoor space

    Balcony

    More

    Desk
    Free newspapers
    Phone
    Safe
    Slippers
    Turndown service
    4.5

    Excellent

    5 - Excellent
    1,115
    4 - Good
    462
    3 - Okay
    107
    2 - Mediocre
    56
    1 - Poor
    30
    4.5
    Cleanliness
    4.5
    Service and Staff
    4.4
    Amenities
    4.4
    Property condition

    2/5

    • Disliked: Staff & service

    Disappointed by Shangri-la

    This Shangri-la used to be great but those days are gone. Not a 5 star hotel anymore. It us a 3.5 star now and front desk. It feels like a sub-par 3 star disney resort with kids uncontrolled yelling all over the pool and property. Check-in is worst in any Asia Shangri-la. Big lines at breakfast and birds and flies all over your food when you go away for a minute. Cheap coffee and a high cost for everything absolutely everything is charged in this hotel. Never again! Many other better hotels in cebu and Philippines

    Stayed 1 night in Feb 2020

    3/5

    • Liked: Staff & service, amenities, property conditions & facilities

    Stayed 1 night in Feb 2020

    5/5 Excellent

    • Liked: Staff & service, amenities, property conditions & facilities

    The location was amazing, beautiful beaches and great spots to snorkel. The food was also very good as well.

    Stayed 4 nights in Feb 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 4 nights in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    was amazing

    Stayed 3 nights in Jan 2020

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