The bedrooms are exactly as shown - very modern, very new and very clean. We upgraded to a beach view - and that was great, even though it rained everyday. The front desk person, Isabel was very kind and patient, the night desk person, Victor gave us great suggestions about the train schedules to Santiago. The breakfast bar staff, Mayka was so friendly and cheerful- someday we did full breakfast, other days we did coffee only. The location is easy to get to the park, the casino and the shopping districts. Loved everything about Riazor!!