Got the key from the lady in the carpark (attendant). She had no idea which flat it was (nor did we). Tried ringing owner but all she did was keep telling us the number for the parking spot . So eventually we just tried all the flat door until one opened. Having said that we enjoyed our stay it was very convenient for local buses to the station and for walking around the city. the free wifi and large tv were good the flat was quite warm and could do with some air-con as it was very noisy especially at night with the windows open.